Pinellas County Utilities implements reclaimed water grace period

Over the next few years, Pinellas County Utilities is installing digital water meters across our service area to provide customers with more precise and up-to-date meter readings. With this, they will also receive access to our new Utilities Customer Portal where they can save water and money by getting insights into their water usage, setting up leak alerts and more.

Starting Jan. 16, all reclaimed water customers will have four months from the date their digitally metered water usage data is available in the new Utilities Customer Portal before the new rates post to their bills. This gives every customer time to better understand their water usage and implement water conservation measures as needed.

To learn more about the digital meter project and the new rate structure visit digitalmeter.pinellas.gov.