Human Services Department

Pinellas County Human Services works with our partners to help County residents meet essential needs and increase their self-sufficiency through a range of community programs covering health, homelessness, consumer protection, veteran services, justice coordination services, financial assistance and more.

NCQA logo

PCHS along with DOH received recognition for systematic use of Patient-Centered, Coordinated Care Management processes by NCQA from 10/25/2019 to 10/25/2020

Quick Facts

Hurricane Idalia Post Storm Resources

FEMA financial assistance: Those impacted by Hurricane Idalia can visit, download the FEMA app or call the FEMA Helpline at 1-800-621-FEMA (3362).

Disaster Recovery Centers: The Federal Emergency Management Agency (FEMA) has opened two Disaster Recovery Centers (DRC) to assist residents affected by Hurricane Idalia. The following locations are open seven days a week from 9 a.m. to 7 p.m.

The Centre at Palm Harbor, 1500 16th St., Palm Harbor, and The Enoch Davis Center, 1111 18th Ave. S, St. Petersburg.

DRCs serve as centralized locations where people can access various services and information related to disaster recovery. Learn more.

Justice Assistance Grant

Pinellas County Human Services is now accepting applications for federal funding through the Edward Byrne Memorial Justice Assistance Grant Countywide (JAG-C).  JAG-C provides financial assistance to local projects that work to prevent and reduce crime and improve the criminal justice system. JAG-C is a pass-through grant of federal funds allocated to the Florida Department of Law Enforcement (FDLE) by the Bureau of Justice Assistance.  Applications must meet criteria set forth in this solicitation and by FDLE which can be found here. The funding period for this application is October 1, 2023 – September 30, 2024 (FY24). The anticipated FY24 allocation for Pinellas County is $250,805.00.  Information on previous years’ awards can be found at:

Drug Abuse Trust Fund

Pinellas County is pleased to announce the solicitation of applications for the Alcohol and Drug Abuse Trust Fund award. Funding for the upcoming 23-24 fiscal year is $35,000.00. The Alcohol and Drug Abuse Trust Fund is generated from court fees in accordance with Sections 938.13 and 893.165 of the Florida Statutes.  Applicants must be nonprofit organizations that provide alcohol and/or drug abuse treatment and/or prevention programs and have at least one client-accessible office or service location within Pinellas County.  Funds must be used for one-time-only, non-recurring expenditures such as equipment, special projects, training, renovations, and formalized prevention activities. Awards cannot be used for food and beverage reimbursements.  Information on previous years’ awards can be found at:

News & Stories

View All News
September 28, 2023, 8:30 am | Salvation Army, ARC

Mobile Medical Unit – Salvation Army ARC

The mobile unit is a medical office on wheels. It has provided basic care for more than 20 years. Pinellas County homeless…

Information & Resources

View All

What We Do 

Human Services facilitates access to critical supportive programs and services across Pinellas County. Through both direct administration of programs and coordination with a broad array of contracted partners, the department seeks to support services, capacity, and community solutions to promote health and stability.

Human Services strives to protect consumers, connect veterans to benefits and resources, expand justice system supports, reduce homelessness and housing instability, improve access to health and behavioral health resources, fight food instability, support local emergency response, and coordinate with local system partners for program development, service planning and continuous improvement.

Within the department, there are divisions that work collaboratively to fulfill the department’s role within the county.

  • Behavioral Health Data Scientist – conduct research into evidence-based practices, emerging practices, policy, and systems-oriented operations to guide collaborations with county-funded agencies and other funding or regulatory authorities to continuously inform and improve local service deliver models and programs.
  • Business Services – responsible for projects and grants accounting, grant billings, the production of financial statements, processing invoices for payment for suppliers and service providers, preparing the annual budget and similar activities.
  • Community Connections – one of three public facing divisions within The Human Services Department. The Division consists of three case management teams who facilitate eligibility and provide case management services to qualified low-income residents for the following programs:
    • Disability AdvocacyAssists eligible adult residents with applying for and securing social security benefits.
    • Family Housing Assistance Program (FHAP) helps families experiencing homelessness who have been referred by the Pinellas County Coordinated Entry System (CES) with financial assistance and case management services to secure and sustain housing.
    • Pinellas County Health Program (PCHP)/ Health Care for the Homeless (HCH)In partnership with the Florida Department of Health, the County Health program provides prevention-focused health care, mental health and substance use services, specialty care referrals, and case management services to qualified low-income residents.
  • Contracts Services – support the Human Services Department (HS) in prioritizing and maintaining effective, efficient, and sustainable contracted programs and services to meet community needs. For example:
  • Health Care Services – responsible for ensuring health programs are meeting the needs of residents and works in concert with the clinical provider of services, Department of Health Pinellas as well as behavioral health providers, and hospital partners.
    • Homeless Services – Human Services partners with multiple agencies to provide services and assist unhoused persons and those at risk of homelessness in our community.
    • Senior Services – help our senior residents find the resources and services they need.
    • Age Friendly Initiatives – provides a list of resources and services.
  • Program Services –work to enhance the Department’s impact across human services through grant program development, consumer-focused initiatives, justice service coordination, quality assurance, planning, and information support, as well as special projects that arise. Core service areas include:
    • Consumer Protection – works to reduce and prevent victimization of consumers while helping to ensure local businesses don’t engage in unfair, deceptive, or fraudulent business practices.
    • Grants Services – responsible for the identification, development, pursuit of new grant resources to further department goals, effective implementation of grant funded programs, as well as the ongoing administration and compliance of awarded grants.
    • Justice Coordination – works collaboratively with justice stakeholders and community providers to develop and implement programs that promote public safety and improve outcomes for justice-involved citizens in Pinellas County.
    • Planning and Quality Assurance – responsible for enhancing department and program planning, implementing the tools, information, and infrastructure to support department efforts, and developing processes to promote quality and improved program outcomes.
  • Veterans Services – assists veterans and their families access benefits provided by the State of Florida, the United States Department of Veterans Affairs and other government services.

Human Services Organizational Chart