Short-Term Rental (STR) Certificate of Use Program Application Instructions

1. Navigate to the Pinellas County Access Portal
2. Sign in to your Pinellas County Access Portal account. If you do not have an account, you must create an account to continue. NOTE: the property owner must have an account. If a Property Manager or other Agent is applying or maintaining the Certificate of Use, they must also have their own account. Property owners can delegate application permissions to the Property Manager or Agent through the Pinellas County Access Portal.
3. Choose the Code Enforcement tab, then click the link in the yellow banner “Enter a Complaint Request a Lien Search, or File/Maintain a Short Term Rental Certificate of Use”.
4. Read and accept the disclaimer. Click on “Next Step”.
5. Click on the bubble next to “Short Term Rental Application” then click “Next Step”.
6. Enter the rental property address. Click the Search button. Fields should autopopulate. If the correct property doesn’t appear, try searching by just the street number. When finished, click Next Step at the bottom of the page.
7. Enter the contact information for the Property Owner. Choose Add New for the Property Owner then complete the information in the Contact Information box that pops up. Be sure to enter the mailing address. After entering the information, scroll down within the popup Contact Information box and click Continue.
8. Enter the contact information for the Responsible Party. The Responsible Party may be the Property Owner or a designated person by the owner. Choose Add New for the Responsible Party then complete the information in the Contact Information box that pops up. Be sure to enter the mailing address. After entering the information, scroll down within the popup Contact Information box and click Continue. This section is required even if the same information is listed in the Property Owner section.
9. Enter application details. Input the name of the property, if applicable (i.e. Seashell Bungalow). Leave the field blank if there is no property name. Enter your DBPR Vacation Rental License that begins with the letters DWE or CND. Complete the rest of the questions. * Indicates a required field.
10. In the Affidavit section, choose yes or no for each statement. Click Next Step.
11. Attach supporting documents. Click the Add button to upload your documents.
12. A box will pop-up, click Add again. Choose the pdf documents to upload. Click Continue.
13. Select the arrow in the Type box and choose which type of document you are uploading..
14. Attach supporting documents. Click the blue “Add” button. Attach your document. A box will pop up, click “Add again”. Choose the pdf document to upload. The following documents are required:
    • Parking Plan – to include the number and location of on-site parking spaces, with a drawing of the location of parking spaces if applicable
    • Proof of Ownership – copy of recorded deed or recent profile from property appraiser
    • DBPR Active Vacation Rental License – proof of active license from the Department of Business Professional Regulation (DBPR)
    • * Verification for Active status from Division of Corporations- if property is corporately owned
    • Remember to include your Owner Affidavit and the Agent Affidavit if someone other than the property owner will be the designated responsible party.
    • A tax bill is not an accepted proof of ownership.
15. In the Description box, enter a brief description of what you uploaded. Click the Save button then select Next Step.
16. Review your information to make sure all information is complete and correct. Click the Edit button if you need to make changes. Review the information carefully: you will not be able to go back into your application to make changes after submittal. At the bottom of the page, click the agreement box. The date will fill in automatically. Click Next Step.
17. Pay Fees. Read the paragraph and click the Continue button. Select the type of payment you will be using. Click the Submit button. Follow the prompts to pay.
18. Save your receipt and note your application record number. When your payment is submitted, your record number will be shown on the Submittal Receipt page. You can view your receipt by clicking the “Print/View Receipt” button. All contacts in the application will receive an email stating the application was received and will include your application number.|
    
    For questions regarding your application, contact str-support@pinellas.gov or call 727-464-4761 and choose option 4. Please have your record number handy before calling.