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Short-Term Rental (STR) Certificate of Use Program Application Instructions

  1. Navigate to the Pinellas County Access Portal
  2. Sign in to your Pinellas County Access Portal account. If you do not have an account, you must create an account to continue. NOTE: the property owner must have an account. If a Property Manager or other Agent is applying or maintaining the Certificate of Use, they must also have their own account. Property owners can delegate application permissions to the Property Manager or Agent through the Pinellas County Access Portal.
  3. Choose the Code Enforcement tab, then click the link in the yellow banner “Enter a Complaint Request a Lien Search, or File/Maintain a Short Term Rental Certificate of Use”.
  4. Read and accept the disclaimer. Click on “Next Step”.
  5. Click on the bubble next to “Short Term Rental Application” then click “Next Step”.
  6. Enter the rental property address. Click on the blue “Search” button. If the correct property doesn’t appear, try entering only the street number.
  7. Once you find the correct address, click “Next Step”.
  8. Click on “Select from Account” button.
  9. Fill out Contact information box that pops up. Be sure to enter the mailing address. DO NOT enter the country if your mailing address is in the United States. After entering the information, scroll down and click “Continue”. This section is required.
  10. Enter in the Emergency Contact. NOTE: Emergency Contact is the local Responsible Agent. The Emergency Contact may be the Property Owner, or may be a Property Manager. The Emergency Contact must have 24-hour availability for inspections, complaints and other problems relating to or emanating from the short-term rental.
  11. Enter in the Property Manager. If there is a Property Manager, complete the fields with the contact information and mailing address, even if the information is listed in the Emergency Contact sections.
  12. Once the Emergency Contact and Property Manager fields are completed, scroll down and click “Continue”.
  13. Enter the application details. Enter the name of the property if applicable (i.e. Seashell Bungalow). Leave the field blank if there is no property name. Enter your DBPR License Number beginning with the letters (i.e. DWE######, CND######). Complete the rest of the fields.
  14. Choose the “Yes” or “No” for each statement under the affidavit section.
  15. Attach supporting documents. Click the blue “Add” button. Attach your document. A box will pop up, click “Add again”. Choose the pdf document to upload. The following documents are required:
    • Parking Plan – to include the number and location of on-site parking spaces, with a drawing of the location of parking spaces if applicable
    • Proof of Ownership- copy of recorded deed or recent profile from property appraiser
    • DBPR Active Vacation Rental License – Proof of active license from the Department of Business Professional Regulation (DBPR)
    • State Resale Certificate for Sales Tax from the Florida Department of Revenue
    • * Non-US Citizen Taxpayer ID Number– if owner is non-U.S. citizen
    • * Verification for Active status from Division of Corporations- if property is corporately owned
    • Remember to include your Owner Affidavit and the Agent Affidavit if someone other than the property owner will be the designated emergency contact/ responsible agent.
  16. Click “Continue”. Click the arrow in the “Type:” drop down box and choose which type of document you are uploading.
  17. In the “Description:” box, enter a brief description of what you uploaded. Click the blue “Save” button then click “Next Steps”.
  18. Review your application. Make sure all information is complete and correct. Click the “Edit” button if you need to make changes. Once complete, click the box next to “By checking this box, I agree to the above certification.” Click “Next Step”.
  19. Pay fees. Read the paragraph and click the “Continue” button. Select the type of payment you will be using. Click the “Submit” button. Follow prompts to pay.
  20. Obtain Submittal Receipt. When your payment is submitted, you can obtain your receipt by clicking the “Print/View Receipt” button. All contacts in the application will receive an email that the application has been submitted.

For questions on your application contact str-support@pinellas.gov or call 727-464-4761 option 4.