Utilities Education & Outreach

Here at Pinellas County Utilities, our water takes a fantastic journey before it comes out of your tap and after it goes down the drain. Starting in the Floridan Aquifer, water is extracted from the ground by regional supplier Tampa Bay Water and transported to the S.K. Keller Water Treatment Facility. Once clean and safe to drink, water is distributed to homes and businesses throughout the county. After being used, it becomes wastewater and is sent to one of two water reclamation facilities to be cleaned, treated, and used for irrigation or discharged back into the environment. Collectively, Pinellas County Utilities provides a combination of drinking, waste, and reclaimed water services to nearly 700,000 direct and municipal whole sale customers.

The Pinellas County Utilities Education & Outreach Program aims to build a comprehensive understanding of where our water comes from and where it goes, all while emphasizing the importance of responsible water resource usage.  

Here, you’ll find information on our facilities and associated resources. You can also schedule a tour at one of our facilities, find answers to facility FAQs in preparation for a visit and request an outreach presentation for your school or community group.

Community Education in Action

On November 13, 2024, members of the Utilities Team participated in the Great American Teach-In. Employees visited several elementary schools across the county to discuss a variety of topics and showcase some of the specialty tools, equipment, and vehicles used in the treatment and transport of drinking, waste and reclaimed water.

Team members Carlos Ceron, Steve Mitchell, Sam Lorenzen and Prakesh Kelly demonstrate some of our pipe inspection and clearing tools while Alex Boswell discusses hurricane preparedness at Fairmont Elementary School.

Team members Haxhi Muharemi and Annie Majette discuss the techniques and tools used to guarantee the safety and quality of our drinking water with students at Plato’s Academy.

Utility team member Matt Pierce shows students at Mt. Vernon Elementary one of the mobile generators used to keep our treatment and transport systems operating during power outages.

People aboard the South Cross tram ready to start an exciting tour of the process.

Utilities Facility Tours

Facility tours are perfect for anyone who wants to learn more about the inner workings of wastewater reclamation and our water treatment facilities.

Schedule a Tour