HSConnects

The vendor portal is for contracted partners with an existing or newly executed agreement working with Pinellas County Human Services.  For more information on whether you need access to the system or how to gain access to the system please reach out to hssupport@pinellas.gov.

The HSConnects system allows contracted partners to submit annual budget plans, manage and track budgets and contract deliverables, and easily submit invoices for electronic review and processing all in one portal location.

Agency contracts that oversee the day-to-day administration of agency contracts with the county including budget submission and management, milestone and deliverable tracking, invoice management and overall tracking of the project.

Each vendor must identify a single Primary Fiscal Contract.

After reviewing the new vendor system training webinar, please complete the following form to start the new user process: Pinellas County Human Services HSConnect Vendor System Access Request Form

Following completion of the training video and submission of the Vendor System Access Request Form, users will receive a system generated Welcome Email. A secondary email will be received providing instructions on how to establish the user’s Pinellas County Multi-Factor Authentication through Microsoft. Once users have completed the Microsoft authentication process, users may access the system. Additional instructions on completing the authentication process can be found here.

When first logging into the system, users are able to view the specific projects assigned to your agency and users can navigate around the portal to perform project related tasks.  If the assigned project is not available, please contact us at hssupport@pinellas.gov to let us know.  When reaching out, please include your name, agency, and the specific contract/project in the email.

• Programmatic questions for Human Services Team: hssupport@pinellas.gov
• Quick questions on navigating the new portal (i.e. submitting budgets etc.): hssupport@pinellas.gov
• New user requests or technical questions – Business Technology Services Help Desk btsoc@pinellas.gov

Contact the Business Technology Services Help Desk at btsoc@pinellas.gov

• Developing and submitting program budgets: As part of the portal, vendors are able to provide the annual budget submission directly loaded into the system.  The budget is integrated with system tracking and allows agencies to track and manage their budgets throughout the project cycle.
• Tracking and managing program budgets: Vendors are able to quickly review their expenditures on the project for each contracted project within the system. This process allows for resource planning and coordination on possible budget amendments when authorized.
• Submitting and tracking program invoices: The system provides a streamlined approach for submitting agency invoices electronically for review and processing.  Vendor users can track their status and monitor payments on invoices. 
• Submitting, tracking and managing Milestones and deadlines: For each contracted project, the system allows users to track and manage milestones and deliverables from the agreement as a series of interactive tasks to allow for responses and uploads of required documentation.  Processes allow for submission of key deliverables, reports, and data.
• Submitting modification requests: Throughout the course of a project, sometimes there may be a need for approved budget modifications.  The system allows for submission of modification requests for review by the Human Services team.
• Analytics, dashboard, and due diligence tools: The portal provides the ability to track and monitor contracted projects including budgets, invoicing, and deliverables.  Built in tools will help vendors monitor activity levels to stay current with contract performance.