Information & Resources
Pages, PDFs, and other important information.
Sunstar FirstCare Ambulance Membership Plan Frequently Asked Questions
Frequently Asked Questions about the Sunstar FirstCare Ambulance membership plan for Pinellas County employees.
Emergency Medical Services
Pinellas County is prepared to respond quickly and safely when residents and visitors have a medical need anywhere in the county. Emergency...
Request for PHI – Patient
Form for a patient to use when requesting health care information from Pinellas County emergency medical services.
Request for PHI – Representative of Patient
Form for a patient representative to use when requesting private health information from ambulance billing services.
DCF Records Request Form
Form for the Department of Children and Families to use when requesting ambulance billing information.
Law Enforcement Records Request Form
Form for law enforcement agencies to request Pinellas ambulance billing information.
Authorization For Use And Disclosure Of Health Information
Form used by Sunstar EMS for patient release of medical information.
9-1-1 Call Notes and/or Recordings
A Public Policy of Open Government:The Florida Constitution and Florida Statutes §119 and §286 safeguard every Floridian’s right of access to government...
Non-Emergency Phone Numbers
Here is a listing of Pinellas County's non-emergency phone numbers.
EMS Authority – Every Patient Counts
Infographic detailing the ways that Pinellas County Emergency Medical Services provides medical care when needed, whatever the crisis.
Ambulance and Transport Services
Ambulance Sunstar Paramedics and Ambulance Service Transport Services Wheelchair Only Wheelchair and Stretcher Van
Radio & Technology
Technology for a Fast Response Safety & Emergency Services owns and operates an EMS/Fire CAD (Computer Aided Dispatch) system. This software is...
Request Medical Records for Ambulance Services
Patients, their representatives and certain members of qualified agencies may request protected health information and medical records maintained by Pinellas County. Patients...
Sunstar FirstCare Ambulance Membership Plan
The Sunstar FirstCare Ambulance Membership Plan is not an insurance plan. It is a Pinellas County Government program that works with an...
Priority Dispatch
Pinellas Regional 9-1-1- Center uses priority dispatch protocols from the International Academies of Emergency Dispatch to process 9-1-1 calls and dispatch units. What is...
Ambulance Billing & Financial Services
The Pinellas County Ambulance Billing & Financial Services handles billing for Sunstar ambulance transports. Our staff is knowledgeable about working with Medicare,...