Business Complaints
If you have a problem with any business transaction in Pinellas County, you can file a business complaint using the resources below.
Featured Government Office
Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreNews
- News February 28, 2025 Community events scheduled for Consumer Protection Week
- Story January 26, 2024 Pinellas County Consumer Protection helps unlicensed contractor victims file charges, receive restitution
- Story August 8, 2023 Consumer Protection investigation leads to arrest, $203,941 in restitution for 30 victims
- Story March 22, 2023 Beware of Health Insurance Fraud in the Marketplace
- Story November 29, 2022 The Office of Consumer Protection is Here to Help
Pinellas Consumer Protection uncovers multi-state real estate scam
A multi-state investigation initiated by Pinellas County Consumer Protection into a telemarketing business operating in Pinellas County has resulted in three people being charged in a scheme to defraud more than 100 victims....
Mortgage Fraud and Foreclosure Scams
Brochure highlighting how consumers can protect themselves from mortgage fraud and foreclosure scams....
Don’t Let Fear Cost You!
Brochure alerting Pinellas County residents to the dangers of private sales representatives attempting to charge residents for water quality. ...
Towing Ordinance 19-39
Ordinance covering car towing rates and rules....
Consumer Protection Brochure – English
Brochure outlining the scope of Pinellas County Consumer Protection. ...
Consumer Protection Brochure – Spanish
Folleto que describe el alcance de la Protección al Consumidor del Condado de Pinellas....
Human Trafficking Ordinance 2016
Ordinance pertaining to the posting of public human trafficking awareness signs. ...
Disgruntled Contractor Takes Advantage No More
Human Services Spotlight Series #19 “Contractor” Showed License That Wasn’t His A construction worker showed customers a contractors license and insurance that......
Thank you for Your Help…Consumer Protection
Human Services Spotlight Series #22 Consumer Protection Resolves Spat over Scratched Glass Stovetop A buyer blamed a pot for damaging a glass......
Vacation Rentals vs COVID-19
Pinellas County Human Services | Spotlight Series Issue #15 Sometime during January of 2020, the Complainant booked a vacation rental (condo) in......