Strategic Performance Management
Pinellas County measures the outcomes and results of the things we do in order to provide open and accountable governance.
Our performance management system supports our commitment to quality service, respectful engagement and responsible resource management by monitoring and managing departmental and organizational performance on a continual basis.
Systematic management of performance:
- Drives rapid identification of opportunities for improvement and innovation and action toward those opportunities.
- Encourages learning and collaboration.
- Supports fact-based decision-making.
- Ensures integration between our mission and values, our strategic goals and the services we deliver to the public and our customers.