Tips on Hiring a Mover

Moving can be stressful, but properly preparing and ensuring you’re working with a good mover can help. Check out the following tips to help you with your next interstate move.

  • Don’t rush, give yourself plenty of time to plan and prepare for a move. You should allow two to six weeks to prepare and additional time for larger or multi-faceted moves.
  • Verify that the movers are properly registered with the Florida Department of Agriculture and Consumer Services.
  • When seeking moving services, request at least three companies come to your home and provide you with a detailed estimate. To ensure an accurate estimate, a mover should see the items that need to be packed, transported, etc. and discuss all aspects of the move with you.
  • Under the Household Moving Services Act, a mover is required to supply you with a contract and estimate in writing before providing any moving services. The contract must be signed and dated by both parties.
  • Avoid companies that are only willing to give you an estimate over the phone or internet.
  • It is best to deal directly with the moving company and avoid using a moving broker.
  • What type of protection does the company offer against loss or damaged goods? Carriers are required to offer 60 cents per pound valuation coverage. Read the contract carefully, you may be able to pay extra for full replacement cost or depreciation value coverage.
  • Before you hire a mover, research the company. How long has it been in business? Check the company’s complaint history. Request proof of insurance (workers compensation coverage, general and legal liability coverage).
  • Read the entire contract and estimate thoroughly. Be sure all services are listed in writing. Don’t rely on verbal promises. Under Florida law, there are several items that must be included in these documents. For a complete list of the required items, visit the Florida Department of Agriculture and Consumer Service’s website.
  • Scams can happen whether you are dealing directly with a moving company or using a broker. A common scam is having the mover increase the quoted price and hold your belongings hostage until you agree to pay. Keep a copy of the contract as proof. To file a complaint against a mover, contact Pinellas County Consumer Protection.