Consumer Protection
Pinellas County is here to protect our county’s residents from falling victim to scam and help resolve issues they may encounter as a consumer.
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Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreInfo & Resources
Avoid becoming a victim of a post-hurricane scam
Many areas in the county have incurred severe property damage because of back-to-back impacts from Hurricane Helene and Hurricane Milton. Pinellas County......
Identity Theft Recovery Plan
Identity theft happens when someone steals your personal information and uses it without your permission to commit fraud and other crimes. If......
Beware of Health Insurance Fraud in the Marketplace – Consumer Alert
Most people assisting consumers with health insurance enrollments are operating in good faith and in the best interest of their clients. Unfortunately,......
Pinellas County Consumer Protection investigation leads to criminal charges
Pinellas County Consumer Protection’s investigation into two individuals who defrauded more than 100 consumers across the United States recently led to criminal charges and over $1 million in restitution ordered for their victims....
Pinellas County Consumer Protection helps unlicensed contractor victims file charges, receive restitution
A Pinellas County Consumer Protection investigation recently led to charges against an unlicensed contractor and $6,000 in restitution for a Palm Harbor......
Emergency Information
In the case of a fire, police or medical emergency, call 9-1-1. Hurricane Recovery: Milton, Helene & Debby What to Do If......
Pinellas County Private Property Trespass Towing
This information applies to vehicles which have been towed from private property without consent from the vehicle’s owner (known in the County......
Maximum Non-Consent Towing Rates
Pinellas County Towing Rates – Effective August 21, 2023...
Consumer Alert: PACE Program Solicitations
Pinellas County residents are advised that there has never been an authorized residential Property Assessed Clean Energy (PACE) program in Pinellas County.......
Consumer Protection investigation leads to arrest, $203,941 in restitution for 30 victims
Pinellas County Consumer Protection’s discovery of a scam in 2020 and subsequent investigation led to justice for 30 victims across the country......