Consumer Tips and Resources
Pinellas County offers tips and resources that allow consumers to make the best decisions.
Featured Government Office
Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreInfo & Resources
Consumer Stories
- Pinellas County Consumer Protection investigation leads to criminal charges
- Pinellas County Consumer Protection helps unlicensed contractor victims file charges, receive restitution
- Consumer Protection investigation leads to arrest, $203,941 in restitution for 30 victims
- Disgruntled Contractor Takes Advantage No More
- Drug Paraphernalia Dilemma
- Scam Artist No More
Consumer Quick Tips
A retail store must conspicuously post the return policy near the point of sale or on the receipt. Never give an uninvited......
Consumer Protection Regulations
Licenses charitable, authorized organizations, and all lessors who are involved in the conduct of Bingo, High Prescribing Health Clinics, and Adult Use......
Consumer Protection – Contracting
Tips When Hiring a Contractor Home improvement contractors of various skills must be licensed with the Pinellas County Construction Licensing Board (PCCLB).......
Managing Your Finances During a Crisis
The Coronavirus is not just a threat to our health, but for many it’s now effecting our finances. It’s challenging to manage......
Consumer Tips: Finding a Home
Home Inspections Defects often go unnoticed by the average person. Before hiring a qualified individual to inspect the home, experts recommend that......
Landlord Tenant Information
Lease or Rental Agreement The landlord and tenant are equal parties in an agreement or lease to rent real property. Before signing,......
Adult Use Establishments
The Office of Consumer Protection manages licensing for adult use establishments. Effective Oct. 1, 2025, there is a $59.00 increase in Adult......
Bingo Ordinance
During October 1997, Pinellas County enacted the Pinellas County Bingo Ordinance (Pinellas County Code Section 10-61). Anyone conducting bingo or leasing premises......
Car Repair Regulations
Motor vehicle repair shops must be registered with the Florida Department of Agriculture and Consumer Services. Consumers must be provided with a......
Consumer Tips: Charities
Persons or organizations soliciting for charitable contributions are required to be registered with the Florida Department of Agriculture & Consumer Services. Click......