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CCC Mail Clerk

Category: Classified
Pay Grade: C13
Job Code: 18510

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Job Summary

Performs daily sorting, picking up, and delivering mail for various County agencies; performs processing of outgoing mail, sorting incoming mail, interoffice mail, operating mail machines/postage meters/mail openers, and picking up and delivering mail; maintains basic records, readdresses undeliverable mail having insufficient or incorrect address, and periodically requires some strenuous manual activity.

Essential Job Functions (examples, not all inclusive)

• Sorts incoming mail, parcels, and other materials according to receiving agency and delivery routes and delivers mail;
• Answers questions regarding postal regulations;
• Sells postage stamps to customers and reconciles a change fund;
• Periodically lifts and carries mail trays, bins, sacks, boxes, and packages;
• Picks up outgoing mail and processes for USPS and presort company pick-up;
• Operates mail machines, postage meters, and scales in order to weigh and stamp mail;
• Downloads funds from postage account to postage meter;
• Operates mail tracking system to maintain electronic documentation of accountable mail delivery;
• Maintains basic records for outgoing and accountable mail;
• Operates shipping system to shop rates and ship packages by third-party businesses, such as FedEx, UPS, and USPS;
• Functions independently as a mail clerk at both mail centers;
• Functions independently on one courier route and functions as a backup to the mail courier position;
• Maintains an awareness of potentially dangerous or illegal substances sent through the mail;
• Explains postal regulations to customers;
• Trains new hires as needed;
• Assists supervisor in timely updating any changes or enhancements to efficiency to mail delivery runs;
• Performs other related job duties as assigned.

Qualifications

Education and Experience:

One (1) year of experience in general clerical work; or an equivalent combination of education, training, and/or experience.

Special Qualifications (May be required depending on area of assignment):

• Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Other knowledge, skills, abilities, and credentials required for a specific position.

Knowledge, Skills and Abilities:

• Knowledge of laws, rules, and regulations as they relate to area of assigned responsibility;
• Knowledge of mailroom practices and procedures;
• Knowledge of standard office practices, procedures, policies, computers, operating systems, and related software applications;
• Skill in the operation of computers and keyboard data entry;
• Ability to understand and follow verbal and written instructions and to express oneself clearly and concisely, verbally and in writing;
• Ability to rapidly acquire a thorough knowledge of agencies and their locations within the County government;
• Ability to make arithmetic computations and possession of physical strength and ability sufficient to carrying items normally distributed by the mail service.

Physical/Mental Demands

The work requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.  Additionally, the following physical abilities are required:

• Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Climbing: Ascending or descending stairs  and ramps, using feet and legs and/or hands and arms. Body agility is emphasized.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
• Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
• Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
• Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Working Conditions

Work is performed mostly indoors and sometimes in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs. Work may take place under hazardous weather conditions such as when working in hot, rainy and/or wet conditions.