Disaster Recovery Operations Coordinator
Category: Exempt
Pay Grade: E20
Job Code: 23294
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
The Disaster Recovery Operations Coordinator plays a key role in supporting countywide recovery efforts through strong financial tracking, reconciliation, and expenditure oversight. This position manages invoicing workflows, monitors project costs, and ensures accurate financial documentation to support compliant and timely recovery spending. In addition to financial coordination, the role contributes to strategic communications by maintaining up-to-date content for the Pinellas Recovers website and supporting the delivery of public outreach initiatives. Acting as a central liaison among internal departments, community partners, and the public, the coordinator helps ensure recovery operations remain transparent, fiscally accountable, and effectively communicated.
ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)
- Track, reconcile, and report on recovery-related expenditures, invoices, reimbursements, and financial obligations;
- Maintain and audit procurement files, contract logs, vendor correspondence, and required fiscal documentation;
- Monitor contract expirations, renewals, deliverables, and financial compliance deadlines;
- Assist with compiling financial data for state/federal submissions, reimbursement requests, audits, and after-action reporting;
- Identify process gaps in financial workflows and recommend improvements to strengthen accountability and efficiency;
- Develop and produce presentations, printed materials, flyers, media posts, and public-facing documents to support recovery messaging;
- Draft clear written content for web pages, press releases, stakeholder updates, and community outreach;
- Maintain a communications and outreach calendar to ensure coordinated, timely engagement;
- Conduct outreach and foster relationships with residents, community groups, and partner organizations;
- Respond to public and stakeholder inquiries, providing accurate and timely information;
- Support logistical planning for recovery operations, exercises, trainings, and community activities;
- Maintain documentation and electronic systems that support financial, operational, and communication functions;
- Track and log requests, responses, and service timelines to ensure accountability and customer service;
- Support management of the Pinellas Recovers website by updating content, verifying accuracy, and coordinating information flow;
- Perform related duties as assigned.
QUALIFICATIONS
Education and Experience:
Eight (8) years of experience supporting financial tracking, program operations, communications, logistics, community-focused programs, or related work involving documentation and stakeholder interaction; or Associate degree in emergency management, public administration, business administration, finance, communications, or a related field and six (6) years of experience in program coordination, financial processing, disaster-recovery support, or stakeholder communication; or Bachelor’s degree in emergency management, public administration, business administration, finance, communications, or a related field and four (4) years of experience in financial coordination, program logistics, stakeholder communication, or recovery operations; or an equivalent combination of education, training, and/or experience.
Special Qualifications (May be required depending on area of assignment):
- Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
- Must be able to manage responsibilities for community outreach activities beyond regular business hours including extended workdays, evening, and weekends.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Other highly desirable knowledge, skills, abilities, and credentials relevant to a position.
Knowledge, Skills and Abilities:
- Knowledge of public-sector financial practices including invoicing, reconciliation, expenditure tracking, and procurement documentation;
- Knowledge of modern business processes and methods used in public administration;
- Skill in writing to diverse audiences and tailoring messages for public, partner, and internal stakeholders;
- Skill in reviewing, assembling, and interpreting complex financial and technical data;
- Ability to use financial and communication software platforms, databases, and web-content systems;
- Ability to provide guidance to staff on financial workflows and online services;
- Ability to build effective working relationships with internal departments, vendors, community groups, and the public;
- Ability to communicate clearly and concisely in both oral and written formats.
PHYSICAL/MENTAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Additionally, the following physical abilities are required:
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
- Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recordings on transcription device.
- Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
- Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Standing: Particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
WORKING CONDITIONS
Work is typically performed in a dynamic environment that requires sensitivity to changing goals, priorities, and needs.