Drug-Free Workplace Program Resources

Pinellas County provides the Employee Assistance Program for employees and their family members who suffer from alcohol or substance use issues. Employees are encouraged to seek confidential assistance from the EAP or the other community resources listed below. For information on the County’s policy, see the Drug-Free Workplace Program.

The following list is organized by source and then alphabetical by title.

Pinellas County Resources

  • Pinellas County Employee Assistance Program (EAP)
    (866) 248-4096
  • Pinellas County 24-Hour Mental Health Assistance
    (727) 541-4628
  • Pinellas County 24-Hour Suicide Hotline
    (727) 791-3131
  • Pinellas County Crisis Help Line
    (727) 210-4211

Other County Resources

  • Hillsborough County Crisis Hotline
    (813) 234-1234
  • Pasco County Baycare Crisis Response
    (727) 372-HELP (4357)

State and National Resources

  • American Council on Alcoholism Helpline
    (800) 527-5344
  • Hope for Healing Florida
    Crisis Text Line: Text “HOME” to 741741
  • National Council on Alcoholism & Drug Dependency
    (800) NCA-CALL
  • National Institute on Drug Abuse Hotline
    (800) 662-HELP
  • National Institute on Drug Abuse Hotline
    (800) 843-4971
  • National Suicide Prevention Hotline
    (800) 273-TALK (8255)
  • Veterans Crisis Line
    Dial 988, then press 1

Other Resources

  • Al-Anon
    (800) 356-9996
  • Cocaine Hotline
    (800) COCAINE

3/24/25

Optum logo

Employee Assistance Program (EAP)

All permanent employees, their dependents, and those residing in the eligible member’s home are eligible for EAP at no cost, regardless of whether they are enrolled in the County’s medical plan.

  • Website: liveandworkwell.com, access code Pinellas
    Log in to use the online chat, get authorization, and access resources.
  • App: Optum Assist
  • Phone: (866) 248-4096, available 24/7 Get assistance by phone, in-person or video-conference (virtual visit).