Business Complaints
If you have a problem with any business transaction in Pinellas County, you can file a business complaint using the resources below.
Featured Government Office
Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreNews
- Story January 26, 2024 Pinellas County Consumer Protection helps unlicensed contractor victims file charges, receive restitution
- Story August 8, 2023 Consumer Protection investigation leads to arrest, $203,941 in restitution for 30 victims
- Story March 22, 2023 Beware of Health Insurance Fraud in the Marketplace
- Story November 29, 2022 The Office of Consumer Protection is Here to Help
- Story August 15, 2022 What can you do? Call Consumer Protection
Pinellas County Access Portal Instructions
You can apply for services using the Pinellas County Access Portal. The following guides are linked here to help you. If you......
Contact Us About the Pinellas County Access Portal
You can visit the Pinellas County Access Portal to find the status of your building permit (instructions), to schedule building inspections and......
Apply for or Renew a Bingo License
The Pinellas County Bingo Ordinance requires that anyone who conducts bingo or leases premises for the conduct of bingo must first obtain......
Submit a Complaint about a Business
If you have a problem with any business transaction, you can file a complaint online or by emailing consumer@pinellas.gov. If you have......
Trade-In Tangle
Human Services Spotlight Series #17 Protecting Consumers from Scams Sometime during July 2020, a vehicle owner visited an auto dealership for a......
Scam Artist No More
Human Services Spotlight Series #16 Air Conditioning “Contractor” Pleads Guilty Between 2016 and 2018, a Pinellas County man used Craig’s List, roadside......
Insurance Company Pays Back
Human Services Spotlight Series #14 Insurance Company, Owner Disagree Over Cost of Vehicle Repairs Sometime during April 2020, the complainant tried to......
Opening a Can of Worms
Human Services Spotlight Series #13 Unlicensed Contractor Repays Homeowner A Pinellas County resident contacted Consumer Protection after she had problems with a......
Final Agreement
Human Services Spotlight Series #11 Complainant Gets His Money Back In October 2018, the complainant made a $10,000 credit card payment to......
Payback Long Overdue
Human Services Spotlight Series #12 Scammer Pleads Guilty, Returns Money to Churches Pinellas County Consumer Protection became aware of an individual who......