Billing and Rates
Pinellas County offers a variety of options to pay your utility bill including the ability to select a different due date for their water bill.
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Utilities Business & Customer Service
Pinellas County Utilities Business & Customer Service serves as the primary point of contact for utilities customers, providing responsive and knowledgeable support for all billing and water, reclaimed water and sewer service inquiries.
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Contact Pinellas County Utilities Customer Service
Submit this form to contact Pinellas County Utilities Customer Service....
Reclaimed Water Rate Plan Options
Demand for reclaimed water in Pinellas County has steadily increased, often outpacing available supply during dry seasons. Heavy use by some customers......
Pinellas County Utilities Policy Manual
The Utilities Policy Manual is designed to be a reference resource of policies, outlining the procedures followed by PCU for the services provided....
Pinellas County Utilities enhances payment security
Pinellas County Utilities is consistently taking proactive steps to safeguard your personal and financial information. We debuted our new Utilities Customer Portal payment......
Pinellas County Utilities launches new payment system
Beginning Saturday, June 29, Pinellas County Utilities customers will be able to use a new payment system within the Utilities Customer Portal,......
Pinellas County Utilities to host free Water Conservation Expo April 27
Pinellas County Utilities is celebrating Earth Week with the next Go with The Flow: Water Conservation Expo Saturday, April 27, to provide North Pinellas residents with valuable water conservation information and resources....
Are you seeing higher water bills? Water Conservation can help.
Our digital meter project is replacing older analog meters that have a tendency to provide inaccurately low readings over time due to......
Water Fees and Rates
Find information and prices here about Pinellas County water. ...
Pinellas County Utilities implements reclaimed water grace period
Starting Jan. 16, all reclaimed water customers will have four months from the date their digitally metered water usage data is available in the new Utilities Customer Portal before the new rates post to their bills. ...
Utilities Rate Study, June 2023
Water, sewer, and reclaimed water rates study from June2023...