Biometric Screening & Health Assessment

The goal is to identify your health risks, such as high blood pressure or diabetes, which may be prevented through early detection and lifestyle changes. We recommend reviewing your results with your doctor.

See Why are Annual Biometric Screenings Important? to learn how screenings can empower better health.

1. Complete a biometric screening between January 1 and November 30, 2025. The biometric screening uses bloodwork and body measurements to identify potential health risks.
   • Quest Login: Due to the medical plan vendor change to UMR, all employees using Direct-to-Quest need to set up a new account at first login, even if you used the site previously. 
     • To set up a new My.QuestForHealth.com account, use the registration key Pinellas2025. You will need to create a new username and password.
   • For detailed instructions, use the links below to access our help guides:
     • Option 1: Direct-to-Quest Patient Service Center Appointments – Use this quick, convenient and paperless option. It’s always free even if you have other lab work ordered by your doctor.
     • Option 2: Physician Lab Form – Use for in-network lab work ordered by your doctor (i.e., BayCare, Labcorp, etc.), or for convenience care clinics (Walgreens, CVS, etc.). Paperwork is required. If you use the physician form, you do NOT need to set up an account on MyQuest. Physician forms are now downloaded through UMR’s Live Well Reward$ platform (log into UMR.com, select Health Center, and Live Well Reward$). Please upload the form as early as possible since it can take up to 2 weeks for the form to be processed.

2. Complete the clinical health risk assessment (CHRA) by November 30, 2025. This online questionnaire collects information about your current health status and conditions, including lifestyle behaviors, health-related activities, and adherence with recommended preventive screenings.
   • Take the CHRA on UMR’s Live Well Reward$ platform (log into UMR.com, select Health Center, Live Well Reward$, and Clinical Health Risk Assessment. 
   • Take the assessment as soon as possible.
   • You do not have to wait for the biometric screening lab results to populate in your assessment.

In order for your results to be counted as complete, you must use Direct-to-Quest or Physician Lab Form.

• Direct-to-Quest is the quickest, most efficient ways to get a biometric screening.
• If you want to use do Direct-to-Quest and additional labs your doctor orders, you must make an appointment using the Pinellas Quest site AND a separate appointment through the regular Questdiagnostics.com site for your doctor’s lab orders. That way, the lab technician at Quest knows they need to draw blood for separate lab work.
• If you want your doctor to order all of the lab work, including everything on the biometric screening, use the Physician Lab Form.
  • Do NOT make an appointment on the Pinellas Quest site.
  • Make an appointment at any in-network lab.
  • We encourage you to complete the lab work your doctor ordered and have the doctor complete the form early in the year since it can take up to 2 weeks for the form to be processed.
  • Upload the form as early as possible to UMR’s Live Well Reward$ platform due to the longer processing time.
• Another option is to print the Physician Lab Form and take it to a convenience care clinic such as CVS or Walgreens for completion and signature.

• Blood pressure
• Height
• Weight
• Waist circumference
• Cholesterol (HDL, LDL, total)
• Triglycerides
• Glucose (blood sugar)
• A1C (optional test to measure your average blood sugar level, available with or without a diabetes diagnosis)

Using Direct-to-Quest is highly encouraged because it’s quick, paperless, and results are available in 2-3 days.

However, if you prefer to have your doctor order the lab work, tell your doctor you do NOT have to wait 365 days between your annual physicals because our medical plan runs on a calendar year basis which means insurance will cover the cost of the visit and preventive lab work any time during the year. Schedule your appointment earlier in the year if you use the Physician Lab Form and have your doctor order lab work as part of your annual physical. For example, if your last physical was in November, you can schedule the appointment earlier without incurring any cost.

If your doctor insists you wait 365 days before scheduling this year’s appointment, use the Direct-to-Quest option to ensure you meet the November 30 deadline.

The health risk assessment is more detailed than previous health surveys and will take approximately 15 minutes to complete. It gathers important data about daily life and health and provides context for real-life challenges people may face that could impact their health. This data helps us to design wellness programs. For example, if we learn that 75% of our employees have trouble getting enough sleep, we could offer sleep-related resources. The assessment also helps UMR offer programs to assist employees with their needs. For example, someone who reports that they are struggling with high cholesterol may receive helpful information from UMR’s GenYou team related to cholesterol management.

This personalized outreach is not shared with Pinellas County, only aggregate data such as 40% of employees have high cholesterol. UMR provides only overall trend data to Pinellas County that cannot be tied to any individuals. For questions, contact the Wellness team at wellness@pinellas.gov or (727) 464-3367, option 1.

Your biometric screening will not be considered completed unless you use Direct-to-Quest, onsite biometric screenings, or the Physician Lab Form.

Schedule another blood draw using the Direct-to-Quest Patient Service Center appointment scheduler at My.QuestForHealth.com (no additional cost even if you already had lab work done).

It takes approximately 2 to 3 weeks to see your Quest biometric completion in Live Well Reward$. It takes an additional week for your lab results to populate into the clinical health risk assessment (CHRA). We recommend you do not wait for your results to populate to take the assessment.

Use the Completion Help Guide to view step-by-step instructions and screenshots to confirm completion.

Yes, but only if you choose Direct-to-Quest. The Physician Lab Form can be downloaded from UMR’s Live Well Reward$ Wellness portal. Set up your new My.QuestForHealth.com account using the key Pinellas2025 on the green side of the login page. You will need to create a new username and password. 

Employees who successfully complete an annual biometric screening and clinical health risk assessment (CHRA) by November 30, 2025 earn a preferred medical plan premium which will save $500 in 2026. If you do not complete both activities by the deadline, the non-reduced portion of your medical premium totaling $500 will be deducted from your paycheck in the amount of $29.42 per pay period beginning with the first May 2026 paycheck and will be divided over the remaining pay dates in 2026.

You may get an onsite biometric screening during work time with prior approval from your supervisor if the location and timeframe are reasonable and do not interfere with the department’s ability to continue County services. For an offsite biometric screening, you will need to use approved leave.