Animal Services Facility Coordinator
Category: Classified
Pay Grade: C25
Job Code: 20046
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Performs responsible work coordinating the daily operation, maintenance, and safety of an animal services facility, including kennels, veterinary areas, administrative offices, and public spaces. This position ensures that facilities, equipment, and building systems support humane animal care, staff and public safety, and compliance with applicable local, state, and federal regulations. The incumbent serves as a liaison between Animal Services staff, County/City facilities departments, contractors, and regulatory agencies; coordinates preventive and corrective maintenance; monitors sanitation and biosecurity standards; and supports emergency preparedness and continuity of operations. The role requires sound judgment, attention to detail, and the ability to prioritize facility needs that directly impact animal welfare and public health.
ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)
- Performs routine maintenance, repairs, and inspections;
- Submits and tracks work orders for HVAC, electrical, plumbing, general upkeep, etc.;
- Monitors building systems and reports issues proactively;
- Ensures facilities meet safety, health, and regulatory standards;
- Schedules and oversees vendors (cleaning, landscaping, security, maintenance);
- Obtains quotes, tracks contracts, and verifies completed work;
- Serves as the primary point of contact for external service providers;
- Coordinates office moves, desk assignments, reconfigurations, and space utilization;
- Serves as the Department’s Fixed Asset Custodian by maintaining inventories of furniture, equipment, and supplies and coordinating the removal of same through the “surplus” process;
- Organizes donations and maintains a clean and orderly work environment;
- Ensures emergency preparedness for trailers and crates;
- Assists with OSHA, fire, and building code compliance;
- Tracks fleet safety inspections, certifications, and required documentation;
- Assists with budget planning;
- Submits invoices and purchase requests;
- Maintains records, logs, and facilities documentation;
- Responds to employee requests related to facilities and workspace issues;
- Communicates building updates, outages, or scheduled maintenance;
- Coordinates access badges, keys, and parking;
- Completes small renovation or improvement projects;
- Coordinates timelines, vendors, and internal stakeholders;
- Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Four (4) years of experience assessing, planning, developing, and conducting programs within animal shelter environment and in the use of computers and general office equipment within the veterinary field ; or an Associate’s degree, trade school, or vocational training degree, diploma, or certificate that includes training and two (2) years of experience as described above; or an equivalent combination of education, training, and/or experience.
Special Qualifications (May be required depending on area of assignment):
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Physical strength and agility to lift heavy animals, equipment, and supplies.
- Exposure to personal risk during assignments causing periodic contact with hostile or diseased animals.
- FEMA NIMS Certifications – IS 100, 200, 700, 800 and 10a.
- HAZWOPER – Hazardous Waste Operations and Emergency Response.
- Florida Driver’s License or Commercial Driver’s License and endorsement, if any.
- Other knowledge, skills, abilities, and credentials required for a specific position.
Knowledge, Skills and Abilities:
- Knowledge of the principles of facility maintenance for kennels, medical spaces, offices, and public areas;
- Knowledge of sanitation and disinfection protocols specific to animal care environments;
- Knowledge of OSHA, local health department, fire, and building code requirements;
- Knowledge of HVAC, plumbing, and drainage systems relevant to kennels and veterinary spaces;
- Knowledge of the safe handling, storage, and disposal of chemicals, sharps, and biohazard waste;
- Knowledge of emergency preparedness related to animals (evacuations, power outages, extreme weather);
- Knowledge of vendor management for maintenance, waste removal, pest control, and animal-care services;
- Knowledge of basic budgeting and purchasing procedures;
- Skill in coordinating preventive and corrective maintenance in a live-animal environment;
- Skill at prioritizing repairs that impact animal health, safety, and welfare;
- Skill with effective communication with veterinary staff, animal care teams, volunteers, and vendors;
- Skill at scheduling and overseeing contractors while minimizing stress to animals;
- Skill in maintaining accurate inspection, maintenance, and compliance records;
- Skill with troubleshooting facility issues under time-sensitive or emergency conditions;
- Skill in applying safety and disease-control procedures consistently;
- Skill in training staff and volunteers on facility-related safety procedures;
- Ability to recognize and respond quickly to facility issues that could affect animal health and safety;
- Ability to work in environments with noise, odors, cleaning chemicals, and animals;
- Ability to safely lift, move, and set up equipment and furnishings (within policy limits);
- Ability to remain calm and decisive during emergencies involving animals or people;
- Ability to adapt facility operations to fluctuating shelter populations and needs;
- Ability to collaborate across departments with varying levels of technical knowledge;
- Ability to follow detailed protocols while exercising sound judgment;
- Ability to maintain confidentiality and professionalism in a sensitive care environment.
PHYSICAL/MENTAL DEMANDS
The work is heavy work which requires exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Additionally, the following physical abilities are required:
- Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
- Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
- Crawling: Moving about on hands and knees or hands and feet.
- Crouching: Bending the body downward and forward by bending leg and spine.
- Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Kneeling: Bending legs at knee to come to a rest on knee or knees.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
- Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
- Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
- Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recordings on transcription device.
- Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
- Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Standing: Particularly for sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
WORKING CONDITIONS
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.ed to manage financial and operational business processes across county departments. The position serves as a functional subject matter expert (SME) representing finance operations, assisting with application configuration, system testing, business process analysis, and user support for Commercial Off-the-Shelf (COTS) systems.
ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)
- Serves as a functional subject matter expert for assigned financial or operational business processes within enterprise applications;
- Acts as a liaison between operational departments and technical teams to ensure system solutions align with business requirements;
- Collaborates with technical teams and system vendors to translate business requirements into system configuration, workflows, and reporting solutions;
- Supports ERP implementation activities, including system configuration review, testing, training, and process documentation;
- Analyzes and evaluates financial and operational workflows to identify opportunities for process improvement and system optimization;
- Assists with user acceptance testing (UAT), troubleshooting system issues, and supporting system enhancements;
- Provides guidance and support to department staff regarding system functionality, financial processes, and data integrity;
- Takes ownership of assignments and cross-sectional problems and works with a team to resolve, with an appropriate sense of urgency;
- Communicates effectively, both verbally and in writing, to peers, management and customers at various levels of the organization;
- Prepares and delivers occasional presentations to various audiences using clear, concise and effective communication;
- Supports assessment of employee performance as required;
- Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Six (6) years of technical and professional experience in information technology in the assigned subject matter tasks that includes customer service and one (1) year of team leadership or supervision in the assigned subject matter tasks; or an Associate’s degree in information technology, computer science, computer technology, or related field and four (4) years of experience as described above; or a Bachelor’s degree in information technology, computer science, computer technology, or related field and two (2) years of experience as described above; or an equivalent combination of education, training, and/or experience.
Special Qualifications (May be required depending on area of assignment):
- Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Candidate to demonstrate competence and/or possess certifications in one or more specific IT functions.
- Acquire and maintain CJIS Certification
- Other highly desirable knowledge, skills, abilities, and credentials relevant to a position.
Knowledge, Skills and Abilities:
- Knowledge of financial and operational business processes such as accounts payable, payroll, procurement, general ledger, or reporting systems;
- Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applications; recommends changes to improve operational efficiencies;
- Skill in managing personal daily activities and major projects for self and others;
- Skill in use and application of reference materials to research and solve major problems;
- Skill in the application of theory in resolving major problems;
- Skill in applying new technologies, soft skills and procedures;
- Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others;
- Ability to prepare and deliver effective presentations at various levels;
- Ability to use diplomacy in dealing with difficult customers and delivery of services;
- Ability to communicate effectively, both verbally and in writing, with peers and others;
- Ability to communicate with tact, patience and courtesy at all levels of the organization;
- Ability to assist lower level personnel with training of new technologies;
- Ability to establish and maintain effective work relationships, both inside and outside of the work section;
- Ability to self-develop relevant job-related skill(s) for current and future roles;
- Ability to understand and follow specific instructions, priorities, policies and procedures;
- Ability to identify, to take ownership of, and to troubleshoot and solve major problems.
PHYSICAL/MENTAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
- Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
- Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
- Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
WORKING CONDITIONS
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.