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Department Administrative Liaison

Category: Exempt
Pay Grade: E22 
Job Code: 17700

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.  

JOB SUMMARY

Performs responsible professional work implementing departmental strategic workforce processes and programs supporting one or more departments under County Administration; perform as a lead worker accountable for planning and coordinating other staff to implement departmental programs such as career development programs and performance management; leads professional level assignments, special projects; trains and coordinate with other staff in the development, implementation, and administration of departmental personnel programs; collaborates with the Department Director, Deputy Director, Workforce Relations, and HR, as well as assisting with the research or development of departmental policies and procedures; prepares reports and makes recommendations on important departmental personnel policies and programs.

ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)

• Prepares, coordinates, and delivers programs to support onboarding, offboarding, workshops, training, education, and special workforce projects;
• Develops career development programs and implementing processes including the record keeping and maintenance of career paths, career ladders, job descriptions, and other similar functions;
• Assists managers in the coordination of the recruitment and hiring process by acting as a liaison between the department, human resources, and workforce relations;
• Implements and administers departmental personnel processes, policies, rules, regulations, and practices;
• Review position requirements, descriptions, and classifications;
• Manages departmental employee recognition programs;
• Support and manage the department’s strategic plan and key performance indicators (KPIs);
• Researches, prepares, and coordinates establishment of new or revisions in departmental policies and procedures;
• Manages important and sensitive personnel programs, operations, and activities within the department;
• Participates in special studies, surveys, and the collection of information on operational and administrative challenges and prepares reports recommending solutions or courses of action;
• Represents management at meetings interacting with human resources and workforce relations officials and managers on position maintenance requests, position review requests, and to implement departmental personnel programs;
• Conducts trainings and workshops for employees and senior management related to departmental compliance, laws, and regulations;
• Assists managers with the development and tracking of performance evaluations;
• Tracks and provides reports on departments filled and vacant positions;
• Performs other related job duties as assigned.
  

QUALIFICATIONS

Education and Experience:

Eight (8) years of experience as a highly professional human resources or business management experience with two (2) years of direct experience in strategic workforce management with lead worker or supervisory training; or a Bachelor’s degree in business administration, human resources management, public administration, or directly related field and four (4) years of experience as described above; or an equivalent combination of education, training, and/or experience.  

Special Qualifications (May be required depending on area of assignment):

• Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Certification in assigned subject matter area of responsibility and/or project management.
• Other knowledge, skills, abilities, and credentials required for a specific position.

Knowledge, Skills and Abilities:

• Knowledge of multiple human resource disciplines, organizational assessment, employee relations, diversity, and performance management;
• Knowledge, understanding, and application of performance improvement processes, systems, and techniques such as Lean Six Sigma;
• Knowledge of public administration principles and practices;
• Knowledge of human resources programs, principles, and practices;
• Knowledge of office automation, data processing principles, and practices;
• Knowledge of statistical concepts and methods;
• Knowledge of laws, rules, and regulations applicable to County government;
• Ability to apply computer applications and software;
• Ability to analyze facts and to exercise sound judgement and to arrive at valid and appropriate conclusions;
• Ability to take the lead on key initiatives and advise senior management of progress and needs;
• Ability to use strong collaboration skills and ability to build relationships and work effectively with all levels within the organization;
• Ability to prepare and deliver instruction and learning plus lead individuals and groups to meet desired objectives;
• Ability to prepare written reports;
• Ability to analyze and solve administrative problems and to render advice and assistance to managers, supervisors, and employees.

PHYSICAL/MENTAL DEMANDS

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.  Additionally, the following physical abilities are required:

• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
• Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
• Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
• Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORKING CONDITIONS

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.