Learning and Development Director
Category: Exempt
Pay Grade: E32
Job Code: 20285
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Performs highly responsible administrative, professional, technical, supervisory, and managerial work directing the organization’s learning and development strategy to enhance employee skills, foster career growth, and drive organizational performance. This role involves designing and implementing comprehensive training programs, managing talent development initiatives, and cultivating a culture of continuous learning.
ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)
- Develop and execute a strategic learning and development plan aligned with organizational goals;
- Identify key skills and competencies needed for future business success;
- Design and implement training programs that address employee needs across various levels and functions;
- Evaluate and improve existing training programs based on feedback and effectiveness;
- Create leadership development programs to build a strong pipeline of future leaders;
- Facilitate coaching and mentoring initiatives to support employee growth;
- Leverage technology to enhance learning delivery (e-learning, LMS, virtual classrooms);
- Stay current with industry trends and best practices in learning and development;
- Establish metrics to assess the effectiveness of training initiatives and their impact on business outcomes;
- Provide regular reports and presentations to senior leadership on L&D activities and results;
- Partner with HR, departmental leaders, and external vendors to ensure training aligns with business needs;
- Foster relationships with educational institutions and training organizations;
- Manage the learning and development budget, ensuring cost-effective use of resources;
- Identify opportunities for grants or funding to support L&D initiatives;
- Lead and mentor the L&D team, promoting professional development and collaboration;
- Encourage a culture of innovation and continuous improvement within the team;
- Advises senior leadership regarding initiatives and activities that promote maximum staff effectiveness and create a positive impact on organizational performance;
- Plans, launches, monitors, and acts on long-range improvement initiatives that are aligned with the organization’s strategic goals;
- Designs and establishes benchmarks that measure the impact and effectiveness of learning and development programs within area of assignment;
- Forges working relationships with internal and external stakeholders, including but not limited to universities/colleges, public schools, private industry, government entities, etc.;
- Coordinates and manages needs assessments of internal stakeholders such as frontline leaders, individual contributors, support staff, and others;
- Identifies opportunities to share best practices and improve technical and organizational effectiveness across units;
- Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Nine (9) years of professional experience in learning and development that includes five (5) years of relevant professional leadership experience, or; a Bachelor’s degree in human resources management, organizational development, business, or related field; and five (5) years of experience as described above; or Master’s degree in human resources management, organizational development, business, or related field and three (3) years of relevant professional management experience; or any equivalent combination of education, training, and/or experience.
Special Qualifications (May be required depending on area of assignment):
- Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Candidate to demonstrate competence, possess specialized training, or certifications in one or more specific HR programs and functions.
- Other knowledge, skills, abilities, and credentials required for a specific position.
Knowledge, Skills and Abilities (examples, may vary depending on area of assignment):
- Knowledge and technical expertise in learning and development including best practices for today and the future;
- Knowledge of designing and implementing successful training programs;
- Knowledge of adult learning principles and instructional design methodologies;
- Knowledge of learning management systems and e-learning technologies;
- Knowledge of federal, state, and local laws and guidelines pertaining to learning and development;
- Communication, interpersonal, and presentation skills;
- Ability to apply technical expertise creatively to best achieve organizational goals and meet professional standards;
- Ability to develop and implement progressive practices within area of learning and development to achieve productivity, efficiency, cost containment, and current objectives;
- Ability to analyze data and metrics to drive decision-making;
- Ability to supervise and lead a diverse staff;
- Ability to establish and maintain effective working relationships with administrative officials, associates, and the general public;
- Ability to develop administrative practices, procedures, and systems for a learning and development program;
- Ability to analyze facts and to exercise sound judgment and to arrive at valid conclusions;
- Ability to prepare and deliver instruction and learning plus lead individuals and groups to meet desired objectives;
- Ability to present ideas persuasively to internal and external audiences;
- Ability to encourage, motivate, and guide individuals and teams in learning and improving effectiveness;
- Ability to contribute to operational, tactical, and strategic planning in support of the organization’s business plan;
- Ability to develop visual aids and other instructional materials to meet informational and training needs;
PHYSICAL/MENTAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
- Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
- Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
- Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
WORKING CONDITIONS
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.