Management Information Coordinator
Category: Exempt
Pay Grade: 150
Job Code: 19244
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Performs technical and analytical work requiring the analysis, design, programming, and implementation of information processing systems in conformance to an approved system design standard. Work also involves providing technical support to users of information systems. An employee in this classification will apply research techniques and procedures in the development of interfaces, scripts, and customization of applications. Incumbents will also provide training, assistance, and technical support to users on the Local Area Network and the Wide Area Network. Responsibilities include preparing and submitting analysis and feasibility studies of workflow procedures, and the personnel affected by the specific application and area. Work requires a high degree of coordination with user departments, independent judgment, and initiative.
ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)
- Develops specifications and criteria for requisition of hardware and software;
- Develops software solutions, produces user documents using various relational databases (Access, Informix, Oracle, & SQL Server), and other software applications/packages which require the ability to interface with communications, network, and the mainframe;
- Provides information system support by installing new versions of software, assigning disk space, monitoring usage, and making backups as required; responds to calls for assistance with software/hardware and provides problem determination;
- Performs system research, design, and programming; prepares feasibility studies, system workflow designs, and procedures; identifies information processing application areas;
- Prepares economic analysis; designs forms and specifications; assists in writing application programs; and assists in designing systems enhancements;
- Provides information and recommendations regarding capability, compatibility, or constraints of software and or hardware usage;
- Provides technical support to users by setting up personal computers, loading systems and telecommunication software, and installing peripherals and related equipment;
- Provides written documentation of programs, interfaces, scripts, and customization to MIS (code);
- Assist in determining the cause of hardware, software, and other communication malfunctions and arranges for necessary repair or service;
- Reports statistical information in understandable and informative ways;
- Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Six (6) years of experience in automated information systems or systems operations; or Associate’s Degree and four (4) years’ experience as described above; or Bachelor’s Degree with major course work in computer science, systems/programming, information technology or a related field and two (2) years of experience as described above; or an equivalent combination of education, training, and/or experience.
Special Qualifications (May be required depending on area of assignment):
- Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Other highly desirable knowledge, skills, abilities, and credentials relevant to a position.
Knowledge, Skills and Abilities:
- Knowledge of systems analysis, feasibility studies, and work flow diagrams;
- Knowledge of design procedures, techniques, and ability to design applications and user programs, documents, and forms;
- Knowledge of the operating characteristics, capabilities, and limitations of microcomputers, mainframe, communications, networking, operation and applications software, and systems;
- Knowledge of Microsoft NT Operating System (network & client), and Novell NetWare 4.0 with the ability to administer each as part of the Local and Wide Area Networks;
- Knowledge of various programming languages;
- Knowledge of Microsoft Products and Programs;
- Knowledge of relational databases such as Access, Informix, Oracle, and SQL Server;
- Knowledge of research techniques, methods, and procedures;
- Knowledge of software and hardware troubleshooting and maintenance procedures;
- Ability to apply computer applications and software;
- Ability to comprehend complex technical information and communicate this information clearly both orally and in writing;
- Ability to utilize and develop application usages with software such as relational databases, desktop publishing, word processing, and spreadsheets;
- Ability to move to the various locations within and outside of the assigned department.
PHYSICAL/MENTAL DEMANDS
The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
- Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
- Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual acuity: Have close visual acuity such as color differentiation, depth perception, and adequate field vision.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
WORKING CONDITIONS
Work is typically performed in a dynamic environment that requires sensitivity to changing goals, priorities, and needs.