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Program Coordinator

Category: Exempt
Pay Grade: E24     
Job Code: 02482

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

JOB SUMMARY

Performs professional supervisory and managerial work providing development, leadership, and management of programs and operations of county-wide initiatives affecting both public and private sectors of the County; serves as program manager coordinating, developing operational programs, and monitoring effectiveness within the specific area of concentration; develops programs in line with approved levels of service, creates training plans, evaluates industry best management practices, and applies them to the work units, seeking opportunities for improving performance metrics, along with evaluating programs; directs programs, administers activities, develops/maintains community partnerships, interacts with other work units, and supervises staff/contractors, in addition to interacting with the public and other organizations.

ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)

• Supervises and oversees staff responsible for Public Works Operations;
• Directs and participates in the development of operations and maintenance programs for Public Works activities and other department needs;
• Develops long-range planning for programs, activities in line with approved levels of service and targets;
• Selects, trains, and supervises staff, volunteers, and interns;
• Investigates and promotes efficiencies within programs;
• Liaisons with public for addressing infrastructure deficiency issues and related inquiries;
• Assists in the development of training plans and team building for succession planning and employee progression;
• Coordinates and assists in development and implementation of operation budgets;
• Coordinates, monitors, evaluates, and facilitates division projects;
• Directs and provides leadership in relation to long-range planning within the programs and fiscal management;
• Coordinates long- and short-term activities for programs, to ensure efficient utilization of resources;
• Supervises employees and volunteers within programs;
• Administers budget and funding for programs and prepares and presents annual reports, operating budget, and long-range plans within area of responsibility;
• Assists with development of annual budgets, including identifying and projecting future needs;
• Promotes and maintains professional links with all levels of staff, public, and other organizations;
• Prepares and makes written and oral presentations regarding programs to professional, business, civic, governmental, and educational groups, committees, and associations;
• Performs other related job duties as assigned.

QUALIFICATIONS

Education and Experience:

Eight (8) years of directly related professional experience related to the hiring department unit’s principal designated subject matter mission that includes one (1) year of lead worker, supervisor, or supervisor training; or a Bachelor’s degree and four (4) years of experience as described above; or an equivalent combination of education, training, and/or experience.  

Special Qualifications (May be required depending on area of assignment):

• Florida Driver’s License or Florida Commercial Driver’s License and endorsement, if any.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Experience in specialized areas to include various areas of Public Works Operations.
• Other knowledge, skills, abilities, and credentials required for a specific position.

Knowledge, Skills and Abilities:

• Knowledge of the principles and practices of team management;
• Knowledge of principles and practices of public works operations and maintenance including the use of work management systems and inventories;
• Knowledge of operations equipment and associated use;
• Knowledge of methods and techniques relevant to area of responsibility;
• Knowledge of best management practices related to infrastructure asset management;
• Knowledge of budget planning and accounting methods;
• Skill in reviewing staff performance and ensuring compliance with approved targets;
• Skill in performance management and analysis;
• Skill in public speaking and public relations and ability to communicate effectively, orally and in writing, with a variety of audiences;
• Skill in budget planning and management methods;
• Ability to apply computer applications and software;
• Ability to actively manage day-to-day operations, programs, and communications with public and private organizations;
• Ability to plan, supervise, and evaluate the work and activities of professional and support personnel and establish and maintain effective working relationships with County, state, and federal officials, contractors, staff, volunteers, and the general public;
• Ability to partner with other agencies and organizations to plan, coordinate, and manage delivery of public works projects;
• Ability to work independently on complex tasks and deal with non-routine matters;
• Ability to effectively enforce appropriate policy and rules with tact and courtesy;
• Ability to operate a personal computer and other automated systems to enter and retrieve information, monitor work performed, and to distribute information in reports and other communications. 

PHYSICAL/MENTAL DEMANDS

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.  Additionally, the following physical abilities are required:

• Visual ability: Sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
• Hearing ability: Sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
• Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.
• Mental acuity: Ability to make rational decisions through sound logic and deductive processes.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Repetitive motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

WORKING CONDITIONS

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.