Solid Waste Disposal Accounts

Follow this full-service Guide for Labeling Your Vehicles, Trailers, and Containers.

Account labels help the Scalehouse process customers more quickly, decreasing the amount of time you’ll spend in line. Labels also ensure that your tare weights are stored properly and that you’ll be charged the correct disposal fees.

According to County Resolution 82-594, if you wish to pay disposal fees through your Point of Sale or Charge account, you are required to permanently affix account labels (a 6-digit number) to all vehicles, trailers, and containers associated with your account that are used to transport waste to the Solid Waste Disposal Complex.

Until labels are permanently affixed on your vehicles, trailers, and containers, you must use a temporary pass to access the Solid Waste Disposal Complex and to use your Point of Sale or Charge account.

An account label contains six numbers with a hyphen between the 1st and 2nd set of three numbers (Example: 123-456).

• The 1st set of three numbers is your account number, which is assigned and provided to you by a member of Solid Waste’s Financial Services section after completing the Solid Waste Disposal Account Application.
• The 2nd set of three numbers is a number that you assign to your vehicles, trailers, and containers (this allows you the flexibility to number your fleet).

To request your account number, contact the Financial Services Section by calling (727) 464-7500 or emailing swfinance@pinellas.gov.

• A Security Deposit must be submitted before you can begin using your Charge account
• Labels must be affixed to vehicles within 30 days (a temporary pass can be used during the 30 days)

Without a Security Deposit, you must pay for disposal at the time of transaction when you visit the Solid Waste Disposal Complex. For information about disposal fees and payment requirements, visit the Disposal Fees page.

A security deposit is a guaranteed payment source, payable to Pinellas County Solid Waste in the form of the following:

• An Irrevocable Letter of Credit with a financial institution that has authority to transact business in the State of Florida.
• A Surety Bond with an insurance or bonding agency that has authority to transact business in the State of Florida.
• A deposit to be held in a non-interest-bearing account of the Pinellas County Board of County Commissioners (Check, Cashier’s Check, Money Order accepted).

Deposits are fully refundable upon account closure as long as all outstanding balances have been paid.

A security deposit is only required for Charge accounts.

If at any point you are unable to pay your invoice, the security deposit will be used to pay outstanding invoices. The security deposit will only be used by Solid Waste after Charge account holders have been given ample opportunities and time to pay an outstanding invoice. This security deposit is refundable if you stop using your Charge account.

At this time, new deposits are calculated by using two months of estimated disposal tonnages, or $400, whichever is greater.

Existing deposits are reviewed annually for compliance with County Resolution 82-548, paragraph II, which states: “the amount estimated shall be subject to change or adjustment made at the discretion of the County Administrator or his designee and shall be based on such variables as deemed appropriate including payment history, disposal history, and current rates. The User agrees within 30-days after notification to increase the deposit equal to the amount to cover the deficit.”

The purpose of the temporary pass is to temporarily replace the account information label on a vehicle, trailer, or container.

If you do not have permanently affixed account information labels on vehicles, trailers, or containers for any reason, you must have a temporary pass for each vehicle, trailer, or container that you plan to use to transport waste to the Solid Waste Disposal Complex.

For new Point of Sale and Charge account customers, a Financial Services team member with Pinellas County Solid Waste will contact you with information about when and where your temporary pass is available for pickup.

For existing Point of Sale and Charge Account customers, contact the Financial Services section at (727) 464-7500 or swfinance@pinellas.gov.

On the left-hand side of your vehicle’s dashboard, viewable through the windshield. The temporary pass should be easily readable by Scalehouse staff.

Temporary passes can only be used for 30 days. After 30 days, account information labels must be permanently affixed to your vehicles, containers, and trailers to use to continue using your account.

Temporary passes are printed on an 8 1/2″ x 11″ piece of paper and laminated.

Tare (rhymes with “fair”) weight is the weight of an empty vehicle, trailer, or container. Tare weights are used to calculate the amount of waste that you disposed of at the Solid Waste Disposal Complex and how much you will be charged per visit.

The total loaded vehicle weight (tons) minus the tare weight (tons) equals the amount of waste disposed of at the Solid Waste Disposal Complex (tons)

By having your tare weights stored on file, you don’t have to reweigh when exiting the Solid Waste Disposal Complex. This decreases the amount of time you spend on site.

First, you must have account information labels permanently affixed to your vehicles, containers, and trailers.

When you visit the Solid Waste Disposal Complex, Scalehouse staff will help you add your vehicle, container, and trailer tare weights to our record system.

Any time you add a new vehicle, container, or trailer to your account.

A Scalehouse staff member will help you update your existing vehicle, container, and trailer tare weights every 6 months.

For new account customers, an email will be sent to your Solid Waste Disposal Account’s Billing Contact from a member of the Financial Services team. This email will contain your username, a temporary password, and the link to the Web Reporting website.

For existing account customers, contact Financial Services at (727) 464-7500 or swfinance@pinellas.gov.

At the end of each month, a Solid Waste Financial Services section team member will email an invoice to an email that you designate. This invoice is the total actual cost of disposal for the previous month. This invoice will reflect the information on your Web Reporting account.

There are three ways to pay your account’s invoice:

1. Mail your payment to:
   Pinellas County Solid Waste
   Attention: Finance, Accounts Receivable
   3095 114th Ave. N.
   St. Petersburg, FL 33716
2. Drop off your payment at the self-service mailbox in front of the DSW Administration Building, which is available during Disposal Facility/Scalehouse’s operating hours, which are Monday through Friday, 6 a.m. to 6 p.m. and Saturday, 7 a.m. to 5 p.m.
3. Drop off your payment at the DSW Administration Building during its operating hours, which are Monday through Friday, 8 a.m. to 5 p.m.

Please see picture below for reference:

Accepted payment methods for invoices are:

• Check
• Money Order
• Cashier’s Check
• Electronic payment:
  • Automated Clearing House (ACH)*
  • Electronic Funds Transfer (EFT)*

*To set up ACH or EFT payments, contact Financial Services at (727) 464-7500 or swfinance@pinellas.gov.

Your account and your ability to access the Solid Waste Disposal Complex for disposal could be suspended until the outstanding amount is paid in full. If the outstanding amount remains unpaid, Solid Waste reserves its right to withhold your Security Deposit.

At this time, Solid Waste is not able to accept credit card payments for invoices, although it is our goal to offer this option in the future.

If you wish to submit a payment electronically, contact Financial Services at (727) 464-7500 or swfinance@pinellas.gov to set up ACH or EFT payments.