Billing and Rates
Pinellas County offers a variety of options to pay your utility bill including the ability to select a different due date for their water bill.
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Utilities Department
Pinellas County Utilities strives to provide customers with the safest uninterrupted service through planning, assessing, maintaining, and renewing water, wastewater, and reclaimed water systems and providing education and resources. Need help? Visit myaccount.pinellas.gov or call Customer Services at (727) 464-4000.
Learn MoreInfo & Resources
Utilities Rate Study, June 2023
Water, sewer, and reclaimed water rates study from June2023...
Pinellas County Utilities launches upgraded water customer portal
Pinellas County Utilities is launching a new water portal on June 11 that will allow customers to save money and water through advanced water monitoring features....
Utilities Fees
Pinellas County Utilities collects fees for services and materials related to work performed for customers. The following links provide information on fees......
Request for Protected Address Form
Application for residents to have their addresses and telephone numbers kept confidential....
Convenience Fees for Credit Card or Electronic Check Payments
Explanation of convenience fees charged for credit card and electronic check payments to Pinellas County Utilities....
Utility Rate Analysis Presentation, May 2015
Presentation from May 5, 2015 detailing analysis of and proposed changes to utility rates in Pinellas County....
Water Leak Resources
If you received a high water bill, our Leak Detector Guide may help determine if you have a water leak. You can......
Submit a Statement of Repaired Leak
Documentation Required: If you think you qualify for a leak adjustment, you may submit a copy of a licensed plumber invoice or......
Understanding Your Utilities Bill
Copy of flyer explaining how to read a Pinellas Utilities bill. ...
Reclaimed Water Usage and Restrictions Ordinance
Copy of ordinance governing usage of and restrictions on reclaimed water....