Consumer Protection
Pinellas County is here to protect our county’s residents from falling victim to scam and help resolve issues they may encounter as a consumer.
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Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreInfo & Resources
Bingo Ordinance
During October 1997, Pinellas County enacted the Pinellas County Bingo Ordinance (Pinellas County Code Section 10-61). Anyone conducting bingo or leasing premises......
Car Repair Regulations
Motor vehicle repair shops must be registered with the Florida Department of Agriculture and Consumer Services. Consumers must be provided with a......
Pinellas County Access Portal
The Pinellas County Access Portal offers the following services: If you have questions or require assistance with the Pinellas County Access Portal,......
Pinellas County Access Portal Instructions
You can apply for services using the Pinellas County Access Portal. The following guides are linked here to help you. If you......
Contact Us About the Pinellas County Access Portal
You can visit the Pinellas County Access Portal to find the status of your building permit (instructions), to schedule building inspections and......
Apply for or Renew a Bingo License
The Pinellas County Bingo Ordinance requires that anyone who conducts bingo or leases premises for the conduct of bingo must first obtain......
Submit a Complaint about a Business
If you have a problem with any business transaction, you can file a complaint online or by emailing consumer@pinellas.gov. If you have......
Trade-In Tangle
Human Services Spotlight Series #17 Protecting Consumers from Scams Sometime during July 2020, a vehicle owner visited an auto dealership for a......
Scam Artist No More
Human Services Spotlight Series #16 Air Conditioning “Contractor” Pleads Guilty Between 2016 and 2018, a Pinellas County man used Craig’s List, roadside......
Insurance Company Pays Back
Human Services Spotlight Series #14 Insurance Company, Owner Disagree Over Cost of Vehicle Repairs Sometime during April 2020, the complainant tried to......