Wellness Incentive Program Rules & Guidelines


What is the Wellness Incentive Program?

Earn up to 50,000 Rewards Program points or $200 cash when you complete Wellness Incentive Program activities. The program encourages employees and their spouses/domestic partners to take charge of their lives and well-being by completing a variety of wellness activities that promote healthy eating, physical activity, personal coaching, and preventive care. We also support a work culture of wellness where employees feel, live and work better. Staying or getting healthy helps keep insurance costs down for both you and your family as well as the County, creating a win-win situation.

Pinellas County reserves the right to make changes to the incentive program, choice of rewards, and to make determinations as to qualifications for earning rewards.

Who is eligible?

  • Medical Plan Enrollees: Permanent employees enrolled in Pinellas County’s medical plan are eligible for all incentives.
  • Opt Outs: Permanent employees who opt out of medical coverage are not eligible to earn rewards for Health Coaching, Chronic Condition Care Coordination, and Maternity Support. For a list of activities, please refer to the eligibility grid next to each activity below or see the incentive chart.
  • Spouses/Partners: Employee spouses and domestic partners enrolled in the County’s medical plan are eligible for all incentives except the Wellness Learning Series (currently on hold).
  • Temporary Employees: Not eligible for the program.

How are activities tracked?

  • MyCigna Wellness tracks all incentive activity completions with the exception of opt-out preventive screenings. Opt-outs will attest to completion in MyCigna Wellness and may be randomly asked to provide verification upon request.
  • All incentive activities are rewarded semi-annually. It takes about 8 weeks to process reports after June 30 and December 31. The schedule shown below applies to cash in your paycheck or Rewards Program points. For more information, see rewards.

Wellness Incentive Payout Schedule (Semi-Annual)

Activities CompletedCash Election Deadline (if desired)Incentive Rewarded
January to June 2023June 30, 2023September 2023
July to December 2023December 31, 2023March 2024

How to Begin

Choose your incentive activities and start any time in 2023. Rewards are awarded based on date of completion and must be completed by December 31, 2023. View the activities below or see the incentive chart summary.

Preventive Screenings

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Annual physical, colonoscopy, dental preventive exam, mammogram, OB/GYN exam, pap test12,500 each,
up to 50,000
$50 each, up to $200YesYesYes
  • For employees on a County medical plan, once Cigna processes the claim, completion automatically appears in MyCigna Wellness. It can take up to 90 days to process a claim.
  • Screenings completed anytime in 2023 qualify.
  • Opt outs will attest to completion as a Self Reported Goal in MyCigna Wellness and may be randomly asked to provide verification upon request.
  • Diagnostic procedures are not considered preventive screenings.

Social Health and Wellness Apps & Activities

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Adopt healthy habits by completing up to six 4-week activities (one at a time), a minimum of 4 days a week for 4 weeks6,250 up to 37,500up to $25 each,
$150 total
  • Complete up to six 4-week activities.
  • To earn a reward:
    • Sign up for one activity at a time. IMPORTANT: Sign up for only one activity at a time as you will only earn a reward for one. If you already have other activities in your list, you must pause them to earn full weekly credit for the current activity. Go to your activity list, click on the activity you want to pause, scroll slightly up to click the three dots in the upper right corner of the activity picture, then select Pause Activity.
    • Frequency must be set to 4 days per week for 4 weeks.
    • Apps and Activities tracks completion using stars. To successfully complete an activity, earn 5 stars per week for a total of 20 points after 4 weeks. NOTE: Stars do not have a direct equivalent to Pinellas County rewards. Upon earning 20 stars, you’ll receive 6,250 Pinellas County reward points or $25 if you elect cash.
  • To sign up:
    • Download the myCigna Apps & Activities app on your mobile device.
    • You can use the myCigna website on a computer but it’s easier to access and track the activities with the mobile app, particularly since a computer cannot sync with tracking devices such as Fitbit®.
    • Choose from over 20 activities in three categories:
      • Fitness (examples: Be More Active and Track Cardio Activity)
      • Nutrition (examples: Cook Healthy Meals at Home and Eat More Fruits and Vegetables)
      • Resilience (examples: Follow a Healthy Sleep Routine and Connect with Friends and Family)

Flu Shot

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Influenza vaccination6,250$25YesYesYes
  • For employees and spouses on a County medical plan, once Cigna processes the claim, completion automatically appears in MyCigna Wellness. It can take up to 90 days to process a claim.
  • Opt outs will attest to completion as a Self Reported Goal in MyCigna Wellness and may be randomly asked to provide verification upon request.

Health Coaching

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Choose in-person (with a Cigna onsite coach), online, or phone health coaching12,500$50YesYesNo
  • Sign up for one-on-one support with a knowledgeable Health Coach as follows:
    • In-person coaching: Work with a Cigna onsite coach.
    • Online coaching: Enroll at MyCigna Wellness. Log in to www.myCigna.com, visit Wellness & Incentives and scroll down to click View all incentives. Select Online Health Coaching and pick one of the following: asthma, coronary artery disease, chronic obstructive pulmonary disease, depression, diabetes, diet, exercise, heart failure, stress, and weight loss. You will be redirected to the WebMD website.
    • Phone coaching: Call (800) 862-3557.
  • You are eligible to earn rewards if you make progress toward or achieve your goal.
  • You may receive rewards for completing more than one health coaching series.

Omada for Cigna Diabetes Prevention Program

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Online personalized diabetes prevention program (if eligible)12,500$50YesYesNo

Sign up for this personalized online health program to prevent diabetes and heart disease.

  • Visit OmadaHealth.com/PinellasCounty and click the Am I eligible? button.
    • Complete the online questionnaire which will determine if you meet the clinical enrollment criteria to participate.
    • After completing the application, you will receive an email from support@omadahealth.com within 2 business days saying whether you’ve been accepted. If accepted, the email will provide instructions to set up your Omada account online.
  • Participants must complete at least 9 weeks to qualify for the incentive.

Chronic Condition Care Coordination

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Support to manage a chronic diagnosis (if eligible)25,000$100YesYesNo
  • Must be medically qualified with a chronic condition such as diabetes, heart failure, coronary artery disease, asthma, or COPD.
  • Call Cigna at (800) 862-3557 to see if you are eligible. If Cigna identifies you as a qualified candidate, they may reach out to you by phone.

Maternity Support

ActivityReward PointsCashEmployeeSpouse (on County plan)Opt Out
Get support and guidance during your pregnancy (if eligible)Up to 50,000up to $200*YesYesNo
*$200 for 1st trimester enrollment, $150 for 2nd trimester enrollment
  • To enroll, call Cigna at (800) 862-3557 to speak with a nurse. Cigna may reach out to you by phone if you are a qualified candidate.
  • For the greatest benefit to you and your baby, it is best to enroll in the first trimester of your pregnancy although enrollment is open during the second trimester.

Earn Rewards

Earn up to 50,000 points or $200 per year. Please note that all incentives are taxable under the federal law.

When can I earn rewards?

You can earn rewards toward the 2023 Wellness Incentive Program for activities completed between January 1, 2023 and December 31, 2023.

May I elect to have cash instead of points?

Yes. All employees default to Rewards Program points each calendar year for wellness incentives. If you prefer cash, you must elect to receive cash every year which will be added to your payroll check, as earned, on a semi-annual basis. The maximum cash earned per year is $200. Elect cash by June 30 for activities completed in the first half of the year or by December 31 for activities completed in the second half of 2023 (view the Wellness Incentive Payout Schedule).

Do I have to see a certain medical provider to earn rewards?

No; however, we recommend you visit in-network providers when possible as they cost less.

Redeem Rewards

Redeem your incentive rewards for points or cash, depending on your selection. Incentive activities are awarded semi-annually (see the payout schedule).

How do I redeem points?

  • Visit the Pinellas County Rewards Program (for security purposes, this is an internal link for employees only) to access the website to redeem your points using an online gift catalog.
  • Your rewards account updates semi-annually with the points earned in the previous 6 months.

How do I redeem cash?

  • If you elect cash, it will be deposited in your paycheck on a semi-annual basis.

Where can I view my rewards balance?

  • View MyCigna Wellness to enroll in and track activity completions. Log in to www.mycigna.com, click on Wellness (right side in the top menu), and select Wellness & Incentives. Scroll down to select the View all incentives link. There are two tabs on the All Incentives page: Available Incentives and Completed Incentives.
  • MyCigna Wellness tracks completions using point balances. For cash amounts, see charts above.

What about rewards for my spouse or domestic partner?

Rewards for spouses/domestic partners are added to the employee’s Rewards Program account or the employee’s paycheck if s/he elects a cash payment.

Will I receive rewards if I leave the County or retire?

You must be an active employee on the date the rewards are issued.

Are rewards taxable?

Yes. According to IRS guidelines, Wellness Incentive Program reward points or cash are taxable upon receipt.
• Points: The industry average places the taxable cash value at 70%. For example, the taxable value of 12,500 reward points which equates to $50 rewards cash is $35. This cash value is added to your gross pay for calculating taxes (withholding, Social Security, and Medicare) and then deducted from your net pay since it is not cash.
Cash: Cash incentives are taxable at 100% of the value which is auto-calculated and withheld from that paycheck.

(Per IRS guidelines, reward points awarded for new hires, service anniversaries, or retirement are not taxable.)


Who can see my information?

Our business practices are in full compliance with the privacy requirements under the Health Insurance Portability and Accountability Act (HIPAA). Human Resources, your supervisor and other management do not have access to your MyCigna Wellness account, medical claims information, biometric screening results, or answers to the online health assessment.

Since employees and covered spouses/partners have separate online myCigna.com accounts, each can see only their own activities.


Do I need to submit proof every time I complete an activity?

  • If you are on a County medical plan, with a few exceptions, Cigna automatically tracks completed activities in MyCigna Wellness. For example, preventive screenings such as a colonoscopy are updated once Cigna processes the claim. Please allow up to 90 days for the claim to be processed and the points to be listed.
  • If you opt out of the County’s medical plan, please attest to completion in the Self-Reported Goal section of your MyCigna Wellness dashboard. Please note, you may be randomly selected to provide verification of completion.