Meet Our Claims/Customer Service Representative
Ashlee Lara is a Claims/Customer Service Representative employed by our medical administrator, Cigna, to assist Pinellas County employees. Ashlee can help you navigate Cigna benefits by resolving claims issues and providing resources related to medical, dental, and pharmacy coverage. She assists with claims, providers, payment, authorization, billing, and more.
Contact Ashlee
Contact her by telephone or email, or if preferred, set up a virtual appointment. For your privacy, please email only from your personal email address.
- Email: PinellasClaims@cignahealthcare.com
- Phone: (727) 464-4555, option 1
- Hours: Monday to Friday, 8:30 a.m. to 5:00 p.m., by phone or by email
Be sure to save her email address in your Outlook contacts. To ensure her emails come through, select Allow List for the email in the quarantine folder. If you work in an area where one phone number is shared by a whole team, give your cell phone number as your call back number and the best time to reach you.
What is your background?
I have over 6 years of experience providing customer service for Cigna. My skills including customer support, problem solving, and product knowledge.
Can you tell us a little more about yourself?
I am located about an hour from Chicago, in a little town. My husband and I are high school sweethearts; we’ve been together since we were 15. We have 2 beautiful children: Jaden, 13 and John Jr, 8. Both children keep us very busy. Jaden is a cheerleader, a gymnast, and a basketball player. John Jr plays baseball and football. I coach cheerleading, and my husband is the football coach. When we aren’t busy with sports, we like to go on family adventures. We go to new places and try new things all over the country. We have been to about 15 different states so far.
See our other Cigna Onsite Representatives.
10/21/24