Health Care Services Division

A Medical Home is your first stop for health care. A Medical Home is the place you can go for primary care and to help you receive other care offered in the Pinellas County Health Program. In addition, your Medical Home provides easy access to medical staff through same-day office appointments and physicians who are on call 24 hours a day, 7 days a week for emergencies. For more information, visit the Florida Department of Health

To sign up for the Pinellas County Health Program, you must complete an online application from any computer with an internet connection.

Instructions on How to Apply Online

Open Enrollment for 2023 has ended; but you may qualify for a Special Enrollment Period! Call (727) 460-6416 to make an appointment today.  Pinellas County’s Certified Application Counselor is available year-round to help you with the Affordable Healthcare Marketplace and the Affordable Care Act.

Healthcare.gov

• 64 families housed during FY22/23
  • An Increase of 23% from FY21/22 in which 52 families were housed.
• The 64 families who were housed, were housed in an average of 131 days.
  • 30% improvement from the last FY where it took an average of 187 days.
• 79% (53 out of 67) of families exiting FHAP successfully completed the program.
• 27 Adults entered and engaged in FHAP Workforce Development during FY22/23
  • 67% (10 out of 15) of adults exiting FHAP Workforce Development services increased their income.
  • The average monthly increase in HH income for these 10 families is $1,089.56.

• 24 unduplicated presentations to increase awareness about the County Health Program services, application process, and eligibility requirements.
• Implemented quarterly outreach schedule to community partners.
  • 673 contacts completed YTD

• Implemented a formal process to assist clients with scheduling their initial primary care appointment during enrollment.
  • 855 medical home appointments were successfully scheduled.
• Implemented a formal Direct Entry/Phone Application Process to assist clients who have barriers utilizing pre-existing application methods (technology, reading/comprehension, etc.). This process also assists in mitigating abandoned E-Apps
  • 882 Direct Entry Applications Completed (92 % approval)
  • 241 Phone Applications Completed (73% approval)
• Processed 695 medical records requests.
• Processed 79 HCRA Cases and one (1) successful Appeal upheld.
• Implemented a formal process to track referrals submitted to the ACA Navigator
• 89 referrals made between 4/1 – 9/30