Dependent Verification: Retirees
Follow these steps to verify your dependents.
Get answers to your questions including which dependents are not eligible.
Learn which documents are needed and where to get them.
This page is for retirees. Also see employee information.
Summary
Do you cover a family member for benefits? Here’s what you need to know about the upcoming Dependent Verification:
- Pinellas County Human Resources and a third-party vendor, Impact Interactive, are conducting a Dependent Verification, starting January 13, 2025, to ensure our plans only cover those eligible for coverage, to comply with legal requirements.
- This is a verification of all dependents on County medical and/or dental plans.
- You need to answer questions about your dependents and submit documents to verify their eligibility.
- The deadline is February 28, 2025.
- See Dependent Verification Instructions for step-by-step instructions.
- If you don’t submit documentation or your dependent is not eligible, Impact Interactive will notify you in March 2025 that your dependents will be removed from the benefit plan. If this happens, we recommend contacting FEDlogic which helps retirees navigate federal and state benefits.
Impact Interactive
We are partnering with an independent healthcare auditing firm, Impact Interactive, to handle the verification process. No confidential information will be shared outside of Impact Interactive and the Benefits team.
Security and Confidentiality
- Your documents will be kept secure and confidential.
- Impact Interactive’s website provides the highest level of encryption techniques and secure transfer protocols. View Data Privacy and Security.
- Impact Interactive will not sell or share information about you or your dependents.
- When the verification is complete, Impact Interactive will securely transmit the encrypted documents to Employee Benefits and then remove it from their computers. No one else will have access to your information.
Questions
- View the FAQs.
- Call Impact Interactive at (866) 691-6551 Monday – Thursday 8 am to 7 pm and Friday 8 am to 5 pm.
1/13/25


For questions, call Impact Interactive with questions at (866) 691-6551 Monday – Thursday 8 am to 7 pm and Friday 8 am to 5 pm.
Does this apply to me?
All retirees are included except the following:
- You have no dependents.
- You have medical and dental coverage for retiree only for 2025.
Dependents
Dependents are family members covered on your medical and/or dental plan, including:
- Spouses
- Domestic partners
- Children
Verification Plans
The verification process includes dependents on the following Pinellas County benefit plans:
- Medical (includes medical, vision, prescription, and behavioral/mental health)
- Dental