Consumer Protection
Pinellas County is here to protect our county’s residents from falling victim to scam and help resolve issues they may encounter as a consumer.
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Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
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Consumer Quick Tips
A retail store must conspicuously post the return policy near the point of sale or on the receipt. Never give an uninvited......
Consumer Protection Regulations
Licenses charitable, authorized organizations, and all lessors who are involved in the conduct of Bingo, High Prescribing Health Clinics, and Adult Use......
Tips for avoiding COVID-19 robocall scams
As many of us are practicing social distancing by staying home, we may be more likely to answer unsolicited phone calls. That’s......
Protect Your Senior Family and Friends from COVID-19 scams
During these times of social distancing and quarantine, older adults may be more isolated and therefore more vulnerable to scams. Perpetrators may......
Consumer Tips: Mortgage Terms You Should Know
CLOSING COSTS: Costs the buyer must pay at the time of closing in addition to the down payment. Closing costs average 3-4%......
Consumer Tips: Buying Your First Car
When you buy a car with an “AS IS” warranty, it means there is no warranty. Have the car checked out by......
Towing Ordinance
The Office of Consumer Protection is tasked with the enforcement of towing companies. Click here for more information on your rights and......
Home Improvement Scams
Home Solicitation Be extremely cautious of anyone coming to your home uninvited and offering to do home repairs. This technique could be......
Human Trafficking
Human Trafficking typically exploits individuals for commercial sex or forced labor while subjecting victims to force, fraud and coercion. In June 2015,......
Consumer Tips: Insurance
The purchase or sale of a home may well be the single most important financial transaction you are involved in during your......