Billing and Rates
Pinellas County offers a variety of options to pay your utility bill including the ability to select a different due date for their water bill.
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Utilities Business & Customer Service
Pinellas County Utilities Business & Customer Service serves as the primary point of contact for utilities customers, providing responsive and knowledgeable support for all billing and water, reclaimed water and sewer service inquiries.
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Utilities rates to increase Oct. 1
In 2023 the Board of County Commissioners approved incremental rate increases over a four-year period. Beginning Oct. 1, 2026, Pinellas County Utilities......
Utilities Customer Portal
The Pinellas County Utilities Customer Portal is a secure, self-service website that allows you to easily manage your utility account online, 24/7.......
Contact Pinellas County Utilities Customer Service
Submit this form to contact Pinellas County Utilities Customer Service....
Reclaimed Water Rate Plan Options
Demand for reclaimed water in Pinellas County has steadily increased, often outpacing available supply during dry seasons. Heavy use by some customers......
Pinellas County Utilities Policy Manual
The Utilities Policy Manual is designed to be a reference resource of policies, outlining the procedures followed by PCU for the services provided....
Pinellas County Utilities enhances payment security
Pinellas County Utilities is consistently taking proactive steps to safeguard your personal and financial information. We debuted our new Utilities Customer Portal payment......
Pinellas County Utilities launches new payment system
Beginning Saturday, June 29, Pinellas County Utilities customers will be able to use a new payment system within the Utilities Customer Portal,......
Pinellas County Utilities to host free Water Conservation Expo April 27
Pinellas County Utilities is celebrating Earth Week with the next Go with The Flow: Water Conservation Expo Saturday, April 27, to provide North Pinellas residents with valuable water conservation information and resources....