Consumer Protection
Pinellas County is here to protect our county’s residents from falling victim to scam and help resolve issues they may encounter as a consumer.
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Office of Consumer Protection
Anyone could fall victim to a scam. If you are unable to resolve a problem such as defective products, erroneous bills or non-delivery of goods or services, the dedicated employees of Pinellas County Consumer Protection can help. Consumer Protection is a division of the Human Services Department.
Learn MoreInfo & Resources
Consumer Tips: Mortgage Terms You Should Know
CLOSING COSTS: Costs the buyer must pay at the time of closing in addition to the down payment. Closing costs average 3-4%......
Home Improvement Scams
Home Solicitation Be extremely cautious of anyone coming to your home uninvited and offering to do home repairs. This technique could be......
Towing Ordinance
The Office of Consumer Protection is tasked with the enforcement of towing companies. Click here for more information on your rights and......
Human Trafficking
Human Trafficking typically exploits individuals for commercial sex or forced labor while subjecting victims to force, fraud and coercion. In June 2015,......
Adult Use Establishments
The Office of Consumer Protection manages licensing for adult use establishments. Effective Oct. 1, 2023, there is a $59.00 increase in Adult......
Bingo Ordinance
During October 1997, Pinellas County enacted the Pinellas County Bingo Ordinance (Pinellas County Code Section 10-61). Anyone conducting bingo or leasing premises......
Car Repair Regulations
Motor vehicle repair shops must be registered with the Florida Department of Agriculture and Consumer Services. Consumers must be provided with a......
Consumer Tips: Charities
Persons or organizations soliciting for charitable contributions are required to be registered with the Florida Department of Agriculture & Consumer Services. Click......
Charitable Solicitation
This is a service offered to you by the Pinellas County Office of Consumer Protection. Charities soliciting in Pinellas County: Can only......
Consumer Protection – Contracting
The following construction and home improvement contractors are required to be licensed or registered with the Pinellas Construction Licensing Board: Contractors: Alarm......