Aetna Medicare Advantage Plan Benefit: MDLIVE Virtual Mental Health

June 2024

MDLIVE is a leading telemedicine company that lets you talk by video with an MDLIVE Board Certified therapist or psychiatrist when you or your covered family members need care. The providers are specially trained in elder care and can help with non-emergency issues. They can even write and send prescriptions to your pharmacy.

5 Reasons to Have a Telemedicine Visit with MDLIVE

  • Access to care — MDLIVE has a virtual care network of more than 1,000 state-licensed, board-certified therapists and psychiatrists.
  • Affordability — There is a $0 copay and no limit to the amount of visits you can have.
  • Flexible appointment times — Including evenings and weekends — with appointments that can be scheduled, on average, in 7 days or less.
  • Convenience — Have your visit from the comfort of your home.
  • Security — Your information is kept private and secure, allowing you to safely and confidentially consult with a behavioral health provider online.

 If You Need Emergency Care

The behavioral health services are not meant for emergencies or crisis situations. If you are experiencing an emergency, call 9-1-1 or go to your nearest emergency room. For crises, you may also call the National Suicide Prevention Lifeline at 1-800-273-8255. The call is free and help is available 24 hours per day, 7 days per week.

To get started with MDLIVE, call (855) 648-0388.

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6/25/24