Behavioral/Mental Health Plan

Employees and eligible dependents are eligible for the Behavioral/Mental Health Program if they are enrolled in Pinellas County’s group health plan.

• Outpatient Services
  • Open Access Plus (OAP) enrollees have a $25 copay per visit with their in-network provider.
  • Choice Fund Open Access Plus HSA enrollees’ charges are subject to their deductible and coinsurance.
• Inpatient Services (at a hospital, clinic or mental health facility)
  • Charges are handled as any hospitalization and applied to the deductible under both plans and 20% coinsurance after the deductible is met.

There are two options to locate a psychiatrist, psychologist, clinician, nurse practitioner or clinic:

• Use the Cigna Provider Directory
  • Enter an address, city or zip code, then select Doctor by Type, Doctor by Name or Health Facilities.
  • Select Log In/Register or Continue as Guest.
  • To determine if the provider is in-network, check the Plans Accepted at this Location to make sure Open Access Plan (OAP) or Choice Fund OA Plus is listed.
• Call Cigna at (800) 862-3557.

Outpatient or inpatient services including:

• Personal counseling.
• Treatment for conditions such as clinical depression, substance use disorder or an eating disorder.
• Virtual visits (online therapy) are available.

• EAP provides short-term problem resolution services for mental health and other life issues and/or referrals for longer term care.
• Behavioral/Mental Health Program provides short-term and long-term problem resolution for behavioral/mental health issues.
• Outpatient services – Use either program.
• Inpatient services – For services at a hospital or clinic for diagnosed conditions such as depression or substance use, use the Behavioral/Mental Health Program.

Every situation is different, but generally we recommend starting with EAP to determine what services will work best for your needs.